Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Pembroke Pines, FL

3.6
404 Reviews

404 Reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines - Service Center

Sort by
August 26, 2023

They did a great job with my car and help me with everything I need. Thank you More

by Jairo López
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Aug 30, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Jairo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 16, 2023

Wouldn’t take my bicycle here. Very poor customer service, promises broken from the start More

by Dilligaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unkwn
Report | Print
Aug 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we would like to have a better understanding of your experience. Please reach out to us at (954) 446-8775 at your earliest convenience and we will do our best to resolve this with you.

August 16, 2023

Wife brought jeep compass for a 50,000 MILE service and instead the jeep got a oil change and multipoint inspection, this service dept tricked her to get a oilchange package she didn't even need. Now the j More

by Sartorix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Aug 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Sartorix, we regret to hear that you are displeased with your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 446-8775 so we can work towards a resolution.

August 13, 2023

The service for my car was extremely quick on this visit. The service team member was very helpful and attentive. However, I was told my tires would be rotated but they were NOT. This was the most disappoint More

by Kyla B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep and mechanic
Report | Print
Aug 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi Kyla, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.

August 10, 2023

Kristen she attend me and she are very very profefessional and fast .Thanks foe help me. More

by samirez1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen gomes
Report | Print
Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 08, 2023

THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG IT WOULD TAKE THEY CLLED ME CAR SERVICE TO TAKE ME HOME AND EVERYONE WAS VERY NICE GOOD JOB More

by ghowie49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT REMEMBER
Report | Print
Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

was very polite and helpful explaining how long andgot me a card to take me home in a very short of time very good More

by ghowie49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeyca Quintero
Report | Print
Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Job well done. .. Thank you. Very polite and helpful. all repair completed. they call out a driver to take me home. Thanks. More

by Rtorre001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember.
Report | Print
Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

Worst experience with a dealer ever. In the end, Kristen tried to help me out. More

by kiki_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus, Gavin, receptionist, Kristen
Report | Print
Aug 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 446-8775 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Aug 08, 2023 -

kiki_smith responded

Calling the GM seems to be a popular response to customer complaints, it's time to update the template. Frankly, if they are interested in real change, the GM would call the customers and make REAL changes to address customer concerns. Like I said before, go somewhere else!!!

August 01, 2023

Vehicle was in shop for almost 7 months for warranty repair which parts were in stock throughout the time the vehicle was in service.. Once vehicle was returned - rear bumper and front fender were scrat More

by Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo ( original advisor - terrible) , Beatriz ( took over for Alfredo and kept me updated and assisted me through this ordeal )
Report | Print
Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (954) 446-8775 to speak to our manager directly.

1
...
5
6
7
...
41