AutoNation Chrysler Dodge Jeep Ram Roseville

They were fast enough, but even though I was required to make an appointment, after I showed up for the appointment that I made, I was told that they work might not be completed for two days. This was for a make an appointment, after I showed up for the appointment that I made, I was told that they work might not be completed for two days. This was for a software upgrade (68C on a 4xe). What is the point of making an appointment if it does nothing to ensure you get your vehicle fixed in a timely manner? Further, the days of a large dealership actually caring about their customers is over, as they will not give you a loaner. The line staff is great and the maintainers seem knowledgeable, but their management are just as greedy and anti-customer service as you would expect now days. More

A dealership visit usually feels like a dentist appointment—painful and pricey—but John A. proved me wrong. He spent half the day tackling my weird, one‑of‑a‑kind issue without trying to upsell me appointment—painful and pricey—but John A. proved me wrong. He spent half the day tackling my weird, one‑of‑a‑kind issue without trying to upsell me into oblivion. Straightforward, honest, and genuinely helpful. 😊 More

John had us in for a few minutes just to get the information needed for the service we needed. He made our time there easy on us and had us out the door on the time frame he said . The dealership is information needed for the service we needed. He made our time there easy on us and had us out the door on the time frame he said . The dealership is very clean and has a nice waiting area for the customers. Management knows how to keep things moving to keep the customer happy. Thank you very much. More

Brenda takes her time to listen to your issue and explain what needs to be done to fix it. Bobby's work speaks for itself. From his quick diagnostic, thorough inspection, and cleanup after repair you can tel what needs to be done to fix it. Bobby's work speaks for itself. From his quick diagnostic, thorough inspection, and cleanup after repair you can tell he takes pride in his work. More

Clean friendly staff service writer helpful explains the work that was done he kept me informed as work being done pick up of car easy and no waiting thanks work that was done he kept me informed as work being done pick up of car easy and no waiting thanks More

Everyone was completely friendly and helpful. Never felt pressured. Always felt they wanted to help us get the car we wanted. Never felt pressured. Always felt they wanted to help us get the car we wanted. More

Hello, my name is Dennis. And my check engine light came on and the dealership worked very hard on four different visits to get my evaporation system working. I appreciate the And my check engine light came on and the dealership worked very hard on four different visits to get my evaporation system working. I appreciate their professionalism and communication with me during this process. More

Excellent customer service! Was straight forward with what was going to be done and accomplished it in a timely manner. Was straight forward with what was going to be done and accomplished it in a timely manner. More

Z and Paul were awesome to deal with. They were super friendly and relatable and made me feel comfortable with my purchase. Z responded to my email and texted me about the jeep. He was They were super friendly and relatable and made me feel comfortable with my purchase. Z responded to my email and texted me about the jeep. He was not pushy like other dealers. Paul is hella cool to deal with and explained everything around the financing and stuff. More

Kolin and his team at the shop were flexible and got me in early to ensure I had my car back in time for an important appointment. His communication throughout the process was exceptional!! in early to ensure I had my car back in time for an important appointment. His communication throughout the process was exceptional!! More