AutoNation Chrysler Dodge Jeep Ram Roseville

Not a very well run service department and rud service writers still waiting for my check from Dodge in Michigan writers still waiting for my check from Dodge in Michigan More

One of the best auto service experiences I’ve ever had. The level of communication was incredible. The level of communication was incredible. More

My husband and I thought everyone was very friendly, the sale didn’t take all day and I love my Jeep Compass sale didn’t take all day and I love my Jeep Compass More

I’ve completely lost trust in this dealership based on my experiences over the past year. When I purchased my vehicle, I was told that the warranty would cover everything except brake pads and fluids. Unfor experiences over the past year. When I purchased my vehicle, I was told that the warranty would cover everything except brake pads and fluids. Unfortunately, that was not my experience. I also had to wait multiple days just to get approval for a rental vehicle while my truck was being serviced. My experience with the service department has been equally frustrating. I was initially told that I needed all-new brakes and rotors, front and rear. I had to remind them that they had already replaced the rear brakes and rotors, so those did not need to be replaced again. Over the past year, I’ve repeatedly had to return to this dealership because repairs have failed or additional issues have come up. Most recently, after getting my truck back from service, I discovered another repair issue involving my windshield-wiper hoses. I simply opened the hood to check the truck, and the hoses broke as I opened it. I also have a vehicle feature that records the highest speed the truck has reached. After the most recent service, it showed a top speed of 105 mph. I contacted the dealership to notify them about this and received no response. At this point, I cannot recommend trusting this dealership with your vehicle based on my personal experience. My experience has involved repeated repair issues, conflicting information about warranty coverage and repairs, delays with a rental, and a lack of response when I raised concerns about what happened to my vehicle while it was in their care. I strongly encourage anyone considering purchasing from or servicing their vehicle at this dealership to carefully document everything, ask questions about warranty coverage in writing, and inspect their vehicle thoroughly after service. More

Previous experience with the mobile diagnostic service was satisfactory, Provider was on time. That said, this time the experience was the opposite. The scanner could communicate with vehicle, even with e was satisfactory, Provider was on time. That said, this time the experience was the opposite. The scanner could communicate with vehicle, even with entering VIN. Was scanner in good working order? Long story short, I paid $250 to be told I should take it to dealer… Really? Not a happy camper. More

I paid $400. and waited two and one half hours for an "Express" oil change that I waited over two weeks to get an appointment for. Never again. and waited two and one half hours for an "Express" oil change that I waited over two weeks to get an appointment for. Never again. More

Great customer service very kind of polite sales people will refer friends to AutoNation. I love my automobile whenever I’m in need of another automobile. I would definitely come back to them. Thank you gu will refer friends to AutoNation. I love my automobile whenever I’m in need of another automobile. I would definitely come back to them. Thank you guys for helping me out. I really appreciate you. Thank you Jacob for all of your help. You’re a great salesman. Keep up the good work. More

Very friendly and knowledgeable. Got what I wanted Dealing with the salesman was great. They offered us water which was great on a hot summer day. Got what I wanted Dealing with the salesman was great. They offered us water which was great on a hot summer day. More

Communicate better with the person that brings the vehicle in for service. When my wife brings the van in for service, I get text and videos letting me know what is going on but my waiting-wife gets vehicle in for service. When my wife brings the van in for service, I get text and videos letting me know what is going on but my waiting-wife gets no communication. Somehow the dealer needs to build into their process that the owner on file may not be the person who brought the vehicle in for service. More

Brian is very helpful. Daniel did a great job. My whole experience was a just great. Daniel did a great job. My whole experience was a just great. More