AutoNation Chrysler Dodge Jeep Ram Roseville

Previous experience with the mobile diagnostic service was satisfactory, Provider was on time. That said, this time the experience was the opposite. The scanner could communicate with vehicle, even with e was satisfactory, Provider was on time. That said, this time the experience was the opposite. The scanner could communicate with vehicle, even with entering VIN. Was scanner in good working order? Long story short, I paid $250 to be told I should take it to dealer… Really? Not a happy camper. More

I paid $400. and waited two and one half hours for an "Express" oil change that I waited over two weeks to get an appointment for. Never again. and waited two and one half hours for an "Express" oil change that I waited over two weeks to get an appointment for. Never again. More

Great customer service very kind of polite sales people will refer friends to AutoNation. I love my automobile whenever I’m in need of another automobile. I would definitely come back to them. Thank you gu will refer friends to AutoNation. I love my automobile whenever I’m in need of another automobile. I would definitely come back to them. Thank you guys for helping me out. I really appreciate you. Thank you Jacob for all of your help. You’re a great salesman. Keep up the good work. More

Very friendly and knowledgeable. Got what I wanted Dealing with the salesman was great. They offered us water which was great on a hot summer day. Got what I wanted Dealing with the salesman was great. They offered us water which was great on a hot summer day. More

Communicate better with the person that brings the vehicle in for service. When my wife brings the van in for service, I get text and videos letting me know what is going on but my waiting-wife gets vehicle in for service. When my wife brings the van in for service, I get text and videos letting me know what is going on but my waiting-wife gets no communication. Somehow the dealer needs to build into their process that the owner on file may not be the person who brought the vehicle in for service. More

Brian is very helpful. Daniel did a great job. My whole experience was a just great. Daniel did a great job. My whole experience was a just great. More

I have purchased now 3 vehicles from them this time was horrible. Very dismissive the tire pressure light won't go off said they put new tires on didn't replace bad sensor trunk liner was missing. Have lef horrible. Very dismissive the tire pressure light won't go off said they put new tires on didn't replace bad sensor trunk liner was missing. Have left messages no return call More

I went there for my a/c to get fixed through my warranty that I have 2 of. 1 through Mopar and 1 through autonation that I paid more for when I bought my 2020 durango srt. The "technician" said I had a Cra that I have 2 of. 1 through Mopar and 1 through autonation that I paid more for when I bought my 2020 durango srt. The "technician" said I had a Crack in my radiator and my a/c condenser and put somewhere on my report "possible collision damage" which has ZERO supporting scratches,dings, dents ANYWHERE on the front end of my car. and for that reason they held my car for a week while a 3rd party inspector came out and pretended to look at my immaculate car and DENIED my claim so now I have to pay out of pocket to get my durango fixed when ive already paid for both of these warranties. so if you want my honest opinion id never take my car there again and I would go to ANY other dealership. More

Generally a positive experience, but they did one thing I didn't like. I REALLY dislike being charged 2% for paying with a credit card when I am not told about the surcharge BEFORE the service. How else am I didn't like. I REALLY dislike being charged 2% for paying with a credit card when I am not told about the surcharge BEFORE the service. How else am I supposed to pay a $1000 repair bill? Who routinely carries checks or $1000 cash around with them? I believe dealer margins are reasonably high on service charges and this feels 'nickel and dimey' to upscale clients who choose top of the line service packages. Sorry guys you need to hear this. More

Excellent service ,Brought my vehicle in for an oil change and tire rotation, The service advisor provided a 5-star experience. change and tire rotation, The service advisor provided a 5-star experience. More