AutoNation Chrysler Dodge Jeep Ram Roseville

very slow. Had truck for over 12 days. Could not get part. Had to constantly call them to find status. Normally good service this time was terrible.... Had truck for over 12 days. Could not get part. Had to constantly call them to find status. Normally good service this time was terrible.... More

The Jeep was fixed very quickly. The service advisor was courteous and knowledgeable and kept me updated The service advisor was courteous and knowledgeable and kept me updated More

Their service is great & helpful. If you have questions they take the time to answer them. If you have questions they take the time to answer them. More

Went in for a recall. I was offered a rental car & was told that I wouldn't be responsible for the cost for up to $50 peer day. I was not worried about not having my car b I was offered a rental car & was told that I wouldn't be responsible for the cost for up to $50 peer day. I was not worried about not having my car because I had my son or I could have driven my husband to work & used his car. But, since it was offered due to the recall & because there was no cost, I accepted. I got a call to pick up my car two days later, so my husband drove me to drop off the rental. The rental company (Enterprise) was trying to change me $300. I challenged the charges & told them I'd speak to the dealership so they could help to correct this erroneous error. The service dept representative asked what kind of car did I get, and I responded the one that's free so Enterprise gave me a Nissan. The service rep said Chrysler won't pay for a Nissan (their competitor), but he'd take care of it. How on earth would I know that. No time for games, I would have declined the rental. I wound up being billed $100 plus for a rental that I never asked for. Both Enterprise nor Chrysler fixed the issues. Service was lacking at best. Extremely disappointed about this matter, but I will consider it a loss. Can't have my business again, but obviously they could care less. Definitely not good service. More

I received a free oil change and tire rotation with my Jeep wave, always great service. Jeep wave, always great service. More

Great service by Brenda Vizina. I have been here before but at this time I can say it was better than before. I have been here before but at this time I can say it was better than before. More

This was our first time using this dealership and we were completely satisfied with the overall experience thanks to Service Advisor, Brenda Vizina. The arrangements to drop off our Jeep the night before, t completely satisfied with the overall experience thanks to Service Advisor, Brenda Vizina. The arrangements to drop off our Jeep the night before, the communication with our service advisor, and ultimately the cost of the repairs made for a great experience. We will definitely use them again! More

Service was performed quickly and correctly and very friendly. Dealership was very clean and well stocked with coffee friendly. Dealership was very clean and well stocked with coffee More

Everyone was great! Repairs and service was done in a shorter than normal amount of time, service was friendly and fun. Will be back for services for sure! Repairs and service was done in a shorter than normal amount of time, service was friendly and fun. Will be back for services for sure! More