AutoNation Chrysler Dodge Jeep Ram Roseville

Fast and friendly service. I made an appointment online and it was a very smooth experience!! I made an appointment online and it was a very smooth experience!! More

A typical service experience here is begin greeted after a lengthy wait (no matter what time you drop your car off) by someone who is unhappy that you are there for a service. This is followed by the same a lengthy wait (no matter what time you drop your car off) by someone who is unhappy that you are there for a service. This is followed by the same excuse for the past three years, "sorry, some people called in and we are short staffed." After taking your info and being dismissed, they fail to give you a call to let you know the truck is ready. Upon pickup, a different set of grumpy people have no idea why you are there and suggest heading to the cashier to see if your truck is actually ready. The cashier offers no apology...or interest...hands you the key and lets you search for your own vehicle. Other than that, everything was fine. More

Another great experience my service writer was on top of it and very helpful and communicated clearly to me through my repair. it and very helpful and communicated clearly to me through my repair. More

Mirwais Safi was the consummate professional. Very knowledgeable and just allowed the sale to develop; didn’t force anything. I ended up purchasing a vehicle from the showroom floor as the dealer Very knowledgeable and just allowed the sale to develop; didn’t force anything. I ended up purchasing a vehicle from the showroom floor as the dealership was very clean and inviting More

My overall experience was a little disappointing. My jeep had a mandatory recall that I needed to get fixed to register my vehicle. They fixed the recall but charged me $200 just to examine the check My jeep had a mandatory recall that I needed to get fixed to register my vehicle. They fixed the recall but charged me $200 just to examine the check in engine light. The mechanics found several other items that “needed” to get fixed which was going to cost me $5000-$6000 to get repaired. Thankfully, a good friend of mine is a mechanic and ran his own diagnostic using his own equipment. I’m thankful he did because he saved me thousands of dollars. The items found turned out to be not as big of a deal as they made it out to be. It wasn’t worth it to pay what they were asking for. My point is get a second opinion if you have time. Or, the alternative is paying way to much money to have them “fix” your vehicle. My biggest let down was lost of trust and confidence. More

They did everything possible to make sure we had a good experience with them. We were very satisfied with their service. experience with them. We were very satisfied with their service. More

Took over a month to get the appointment. dropped car at 9am got a text around 11am called dealership service no response left message no response. kept trying until around 2pm no response. w dropped car at 9am got a text around 11am called dealership service no response left message no response. kept trying until around 2pm no response. went to get car arrived at dealer around 3pm, was told the power was out that's why no response, asked how long power had been out was told almost an hour..... so since around 2pm... told them we wanted our car, they stated the had not even touched in the 6 hours they had it, no reason for car not being touched just hadn't been.. Kerry the service writer didn't care that it wasnt done didnt apologize said oh well. I would never take a vehicle to this dealer for NOTHING!! terrible service, terrible communication, More

Excellent service! Steve did a great job with handling my vehicle service. Had the quickest oil change I ever had going to a dealership. Steve did a great job with handling my vehicle service. Had the quickest oil change I ever had going to a dealership. More

Very friendly, amazing staff who answered all of our questions. They were so helpful and great to work with. Will definitely be going back when we are in the market to purchase another vehicle! Our sal questions. They were so helpful and great to work with. Will definitely be going back when we are in the market to purchase another vehicle! Our sales person Jake was fantastic, best place I’ve ever been to buy a vehicle! More

Greg Stebbins is my service advisor and he is always courteous, knowledgable and considerate. I could choose to take my vehicles elsewhere but its because of Greg and his back up team that I dont go el courteous, knowledgable and considerate. I could choose to take my vehicles elsewhere but its because of Greg and his back up team that I dont go elsewhere. Thank you Greg! Autonation please recognize your service advisors in a tangible manner. They are gems! More