AutoNation Chrysler Dodge Jeep Ram Roseville

Highly upset with the fact they scratched my new truck when conducting an oil change. They said they would buff it out and it wouldn’t come out and they did nothing further to resolve this. when conducting an oil change. They said they would buff it out and it wouldn’t come out and they did nothing further to resolve this. More

Brenda was great with communicating about my car service. I was disappointed when I learned at the cashier of the fee when using a credit card. I was disappointed when I learned at the cashier of the fee when using a credit card. More

John Avita was very helpful and through with diagnosing the problem which he resolved in a timely manner. the problem which he resolved in a timely manner. More

They were fast enough, but even though I was required to make an appointment, after I showed up for the appointment that I made, I was told that they work might not be completed for two days. This was for a make an appointment, after I showed up for the appointment that I made, I was told that they work might not be completed for two days. This was for a software upgrade (68C on a 4xe). What is the point of making an appointment if it does nothing to ensure you get your vehicle fixed in a timely manner? Further, the days of a large dealership actually caring about their customers is over, as they will not give you a loaner. The line staff is great and the maintainers seem knowledgeable, but their management are just as greedy and anti-customer service as you would expect now days. More

A dealership visit usually feels like a dentist appointment—painful and pricey—but John A. proved me wrong. He spent half the day tackling my weird, one‑of‑a‑kind issue without trying to upsell me appointment—painful and pricey—but John A. proved me wrong. He spent half the day tackling my weird, one‑of‑a‑kind issue without trying to upsell me into oblivion. Straightforward, honest, and genuinely helpful. 😊 More

John had us in for a few minutes just to get the information needed for the service we needed. He made our time there easy on us and had us out the door on the time frame he said . The dealership is information needed for the service we needed. He made our time there easy on us and had us out the door on the time frame he said . The dealership is very clean and has a nice waiting area for the customers. Management knows how to keep things moving to keep the customer happy. Thank you very much. More

Brenda takes her time to listen to your issue and explain what needs to be done to fix it. Bobby's work speaks for itself. From his quick diagnostic, thorough inspection, and cleanup after repair you can tel what needs to be done to fix it. Bobby's work speaks for itself. From his quick diagnostic, thorough inspection, and cleanup after repair you can tell he takes pride in his work. More

Clean friendly staff service writer helpful explains the work that was done he kept me informed as work being done pick up of car easy and no waiting thanks work that was done he kept me informed as work being done pick up of car easy and no waiting thanks More

Hello, my name is Dennis. And my check engine light came on and the dealership worked very hard on four different visits to get my evaporation system working. I appreciate the And my check engine light came on and the dealership worked very hard on four different visits to get my evaporation system working. I appreciate their professionalism and communication with me during this process. More