AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Very nice! Service department make my Jeep run like strong Kazakhstan horse. Staff is friendly, even show me how to use horn like in my village. Waiting area is Service department make my Jeep run like strong Kazakhstan horse. Staff is friendly, even show me how to use horn like in my village. Waiting area is clean, no goat but magic coffee machine! Very satisfied with repair, now Jeep makes noise like tiger, not sick donkey. Maybe add wrestling mat for fun and more cheese, but overall, very good! I tell all friends and family in Kazakhstan to come here. Jagshemash! More

Service department was quick and efficient. Daniel did a great job explaining everything in detail. Daniel did a great job explaining everything in detail. More

Brenda was very helpful in keeping me informed the. Service on the vehicle was done in a very professional manner Service on the vehicle was done in a very professional manner More

Avoid at all cost! Our “advisor” Jon was non responsive and quite dismissive when we finally got in touch with him. Horrible! Held the vehicle hostage for ten days tryi Our “advisor” Jon was non responsive and quite dismissive when we finally got in touch with him. Horrible! Held the vehicle hostage for ten days trying to extort ridiculous amounts of money from the insurance, all the while refusing to return phone calls. Manager Brian was polite but just didn’t care and was indignant of the whole situation. To the point of “too bad…not my problem”. Worthless and a total waste of time. Seek out another dealer or just don’t buy Dodge, Chrysler, Jeep. AutoNation Jeep, Dodge, Roseville, California truly gives dealerships a bad name! More

Service was fast, under 2 hours. Service advisor was great as well. Very appreciative of their customers time. Service advisor was great as well. Very appreciative of their customers time. More

Got the truck in when they said they would. Were thorough in the repairs Good service rep Were thorough in the repairs Good service rep More

Unfortunately, all good things come to an end. Since my service writer Don H. retired the service department has diminished to a dealership I will no longer come to. My Charger has no way to adju Since my service writer Don H. retired the service department has diminished to a dealership I will no longer come to. My Charger has no way to adjust the rear alignment and now because of it I'm wear through tires. How is it when a vehicle is built and something that is not adjustable and is not performing as designed, not be a manufacture defect? So what I took from Daniel D. is Dodge sells defective vehicles and that is OK with him. Moreover, I purchased a PREMIUM Auto Nation extended warranty that was to be a bumper to bumper warranty but not does not cover the this issue. It was to extend the manufacture warranty that covers everything under the shell of the vehicle including electrical to 125000 miles. I know it doesn't cover paint and general wear and tear on the outside of the vehicle but everything underneath was to be covered. That is obviously false. It was my intent to purchase a new 2500 diesel truck but for the fact they do not stand behind their warranties or their word, I have decided to start looking at the GMC. I would really reconsider buying any dodge at this point and for sure not for Auto Nation in Roseville. More

The service center was very helpful with our problem, and kept us informed on the process. kept us informed on the process. More

Never happy to bringing in my new car for repairs or recalls but Colin has always been patient and takes great care of me which has been very much appreciated recalls but Colin has always been patient and takes great care of me which has been very much appreciated More

Service was great! I dropped my truck off and it was repaired on time as promised by Dan. I dropped my truck off and it was repaired on time as promised by Dan. More