AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Would be nice if the tires were filled to the specified limits, not enough to turn the low pressure display off. Other oil change places do not charge for filling the window washer fluid - curious you do. limits, not enough to turn the low pressure display off. Other oil change places do not charge for filling the window washer fluid - curious you do. May look for another maintenance facility next time. Sad The van was parked near the service entrance. There were so many vehicles in the lot, I had a difficult time backing out waiting for someone else to move. More

Went in for an Express Oil Change. Great, friendly & fast service! They even offered to rotate my tires at n/c and I found a coupon for the oil change at a reduced price on mopar.com t Great, friendly & fast service! They even offered to rotate my tires at n/c and I found a coupon for the oil change at a reduced price on mopar.com that they honored! Love this dealership!! More

Gregory gave great customer service, kept in touch with each step and got my truck recall, tired and oil change all taken care of as well as a rental for the recall, really appreciate good customer service each step and got my truck recall, tired and oil change all taken care of as well as a rental for the recall, really appreciate good customer service! More

Will not be returning for service there. Dropped off my jeep, asked specifically for my AC actuator door motor to be replaced. Quoted $269.00 Later called and quoted $637.00 Showed up and Dropped off my jeep, asked specifically for my AC actuator door motor to be replaced. Quoted $269.00 Later called and quoted $637.00 Showed up and it was now $690.00 Charged $269. To inspect my AC and then to replace the part I asked to change. Furthermore when I arrived to pay my bill and pick up my jeep, I swiped my Golden 1 card, saw the card machine say approved and the lady at the counter said it was declined. Asked if I could do another form of payment. During the 1.5 hours I was there, I showed the lady on my golden 1 app. That they charged me $690. and it did not decline. I had my bank on speaker phone and my bank confirmed that I was charged and the funds did clear my account. The cashier kept saying "well I can't see it on my end". The manager couldn't figure put what to do to fix it. Plus I paid an additional $300. Cash at first, so now she had $937. Of my dollars, but I had gotten a hold of my keys prior. She asked my if she could have the keys back and hurried up to tell the manager that I did have my key. I had to tell her, I wasn't leaving or running out. I told them that they owe me $300. From a working class paying customer, father, grandfather, tax paying, employees, home over, husband, they treated me like a fraud. From my perspective, you charged me, the transaction approved on my end as the machine said approved, my phone alerted me the transaction approved, and My bank verified the transaction, so why look me in the face and lie. They tried to say it was pending, then said they canceled transaction, and my bank said NO, it was charged so I felt robbed. I'm offended, and unsatisfied with the service I received. Just paid $2200. 4 months prior and they just worked on my AC which was now having another problem. More

Dan took his time to listen to what needed to be done and told us other things that would suggest might be done told us other things that would suggest might be done More

Great service and friendly personnel. The personnel made me feel valued as a customer, and they explained thoroughly what the service performed entailed. The personnel made me feel valued as a customer, and they explained thoroughly what the service performed entailed. More

Always have a great time while at the dealership. They alway do a fantastic job. The job looks great They alway do a fantastic job. The job looks great More

My writer was very knowledgeable… This took 4 trips to get it repaired but the TSB was found and performed… as of right now the A/C is working as it should… get it repaired but the TSB was found and performed… as of right now the A/C is working as it should… More

Ever since I've had the pleasure of Kerry Saunderson as a Serice Advisor my experience at Auto Nation Jeep has been a positive one. He listens and follows through. Serice Advisor my experience at Auto Nation Jeep has been a positive one. He listens and follows through. More

Kerry in service is the best. Got the truck in and out in a timely manner. Got the truck in and out in a timely manner. More