AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Roseville, CA
623 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center
Took over a month to get the appointment. dropped car at 9am got a text around 11am called dealership service no response left message no response. kept trying until around 2pm no response. w dropped car at 9am got a text around 11am called dealership service no response left message no response. kept trying until around 2pm no response. went to get car arrived at dealer around 3pm, was told the power was out that's why no response, asked how long power had been out was told almost an hour..... so since around 2pm... told them we wanted our car, they stated the had not even touched in the 6 hours they had it, no reason for car not being touched just hadn't been.. Kerry the service writer didn't care that it wasnt done didnt apologize said oh well. I would never take a vehicle to this dealer for NOTHING!! terrible service, terrible communication, More
Greg Stebbins is my service advisor and he is always courteous, knowledgable and considerate. I could choose to take my vehicles elsewhere but its because of Greg and his back up team that I dont go el courteous, knowledgable and considerate. I could choose to take my vehicles elsewhere but its because of Greg and his back up team that I dont go elsewhere. Thank you Greg! Autonation please recognize your service advisors in a tangible manner. They are gems! More
Great dealership. Their staff members are knowledgeable, considerate, and accommodating. Scheduling service was convenient. Facility was clean and well maintained. Their staff members are knowledgeable, considerate, and accommodating. Scheduling service was convenient. Facility was clean and well maintained. The biggest improvement could be made in the area of parking availability. It is difficult to find parking spaces. More
Service manager Steven Park very thorough and professional. Brought my Ram in for oil change and routine service. I also needed 2 recall services and a shifter tightening added which he did and m professional. Brought my Ram in for oil change and routine service. I also needed 2 recall services and a shifter tightening added which he did and made sure it was all completed while they had the truck. Service was done in a very timely manner. Very happy with the entire process. More
Had a problem with my Jeep battery going dead after it set for more than 50 hours. Took it in and within less than 24 hours the Jeep was ready for me th pick up. The problem was repaired and I was told wh set for more than 50 hours. Took it in and within less than 24 hours the Jeep was ready for me th pick up. The problem was repaired and I was told what had caused the problem. Great place to take your vehicle. More