AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

I have had multiple bad experiences with this service department. The only reason I came back was that I had prepaid for three oil changes. In this experience, there was no one to check me in. When I department. The only reason I came back was that I had prepaid for three oil changes. In this experience, there was no one to check me in. When I asked a technician where I should park, a young man dress in BMW clothes jumped up and said he would find someone for me. He was the most helpful person I have come across. When he came back out, he made mention to another employee that no one wanted to help me out. The other employee commented back that many of the guy do not like to check in fast lane vehicles. This type of attitude is typical of the apathy I have seen from AutoNation Dodge. Once I was finally checked in, the device went smoothly. But honestly, there is not much to screw up on an oil change. More

Greg Stebbins is very friendly and is always very helpful. He Took care of all my concerns and he communicated with me well during my visit. helpful. He Took care of all my concerns and he communicated with me well during my visit. More

John Avitia was very friendly and helpful. When I made the appointment they told me it would be 4+ hours and when I showed up he had the job completed in 45 minutes the appointment they told me it would be 4+ hours and when I showed up he had the job completed in 45 minutes More

Ron in service was great. Helped us out big time. We were heading to Oregon and had to get recall service before the trip. Highly recommend. heading to Oregon and had to get recall service before the trip. Highly recommend. More

I’m very pleased with the serviced I received. My agent was very polite and showed a lot of concern of the problem in my jeep. was very polite and showed a lot of concern of the problem in my jeep. More

You guys are great! I will never go anywhere else while I'm living in Northern California. I love my Dodge Ram 1500 and it is hard to find such great people and who care about their work and have such int I'm living in Northern California. I love my Dodge Ram 1500 and it is hard to find such great people and who care about their work and have such integrity. They are honest, informing and a treat to deal with. John Avilia is my service rep, and he is the best there is! What a find.....finally, after searching for other places for repair/body work and maintenance for my Ram. You all rock!! More

Steve was awesome polite and courteous and informative. Made valid recommendations and I felt taken care of Made valid recommendations and I felt taken care of More

Came in for an express oil change. Waited 45 minutes to be checked in. Customers not taken in order of arrival, two customers who arrived after I did seen before me. Love our Jeep, would not purchase anoth be checked in. Customers not taken in order of arrival, two customers who arrived after I did seen before me. Love our Jeep, would not purchase another based on service experience. This is the second time we’ve had this experience at this service center. More

They were pretty nice took my car in for a problem the engine was having and knew what was wrong with it myself and told them but they did keep my car for 4 days to diagnose it, and seemed like they were engine was having and knew what was wrong with it myself and told them but they did keep my car for 4 days to diagnose it, and seemed like they were not too sure on what to test. When i got it back the issue was still there so i took it right back and they finally fixed it. Right off the bat. I always take my cars to the dealer for major repairs. But they did have alot of other cars and did get my car in sooner than told so i really do appreciate their work. More

Check engine/electric lights came on, towed in PM, fixed and ready for picked in AM. Greg Stubbins always takes great care of me and my Jeep! and ready for picked in AM. Greg Stubbins always takes great care of me and my Jeep! More