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AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

Roseville, CA

4.6
622 Reviews

622 Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville - Service Center

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September 28, 2019

Service Department will not respond - terrible service Wow, not sure where to start. But, for people like myself who expect good or at least decent service and hope to at least to be called within a day a More

by unhappy jeep customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gregg Stebbins
July 19, 2018

Intradepartment communications issues, poor scheduling Customer Service – NOT! Full disclosure: I am not a regular service customer nor have I purchased a vehicle from AutoNation. In summary: from my e More

by JimDodge2010
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service writer
June 20, 2017

Worst Dealership Ever Avoid Autonation Jeep, Dodge Crysler. They did work on our car and this is what happens after you don't tighten your power steering hose. The scary th More

by Carrie Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don
June 07, 2017

Extremely slow service dept They gave me a 09:15 am appt. I arrived before 9. They told me it would be about 2 hours to fix the airbag recall. Well they finally fixed it 5 and a More

by Unhappy300owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
January 30, 2017

Released recalled death trap onto road...TWICE! Jeep stopped in traffic full loss of power. Towed to wonderful Five Star Auto who diagnosed for free and said loss of communication system only Jee More

by Amy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Larrabee
November 01, 2016

Service department representative was great! My experience was good, the quality of services was excellent and my representative was very helpful. I had purchased a 2016 Challenger Scat Pack an More

by Andy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Avitia
October 06, 2016

Poor Customer Service I had taken my car in for service at AutoNation Dodge-Jeep on July 18th 2016 because the engine would not turn OFF, I drove the car into the service a More

by Frustrated
Customer Service
Recommend Dealer
No
Employees Worked With
Toby
July 15, 2012

We bought a new 2007 Caliber there in 2006. We bought a 6 year warranty and all this extra care stuff that they will do for free. I brought the car in to the service dept in 2008 to have the $4,000 rims and More

by matt.schmierer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Entire service dept
June 11, 2012

I bought my first two Chryler 300's (2000, 2006) from this dealership and have always been very pleased. Because I wanted a blue car this year and another dealership actually had the perfect car in stoc More

by Lauren Haney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Thompson
March 29, 2012

Rick put my faith back into dealership service. He went above and beyond the call to assist me with getting the required services done and advising me on future services so that I could budget the cost. He More

by spokes7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lawrence
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