AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

They were unable to diagnose our car beyond what we told them for the diagnosis fee, they then wanted an additional $2,000 to take apart and diagnose the engine to identify the issue that they could not ide them for the diagnosis fee, they then wanted an additional $2,000 to take apart and diagnose the engine to identify the issue that they could not identify at first. They also mentioned that during this tear down accessory parts could break off and we would be responsible for the cost. We chose to pick up the car and will look for another place to take a look at it and give a more accurate diagnosis. More

Easy to schedule my Jeep's oil change. The waiting room is very comfortable. The tech was very informative about the work being done. The waiting room is very comfortable. The tech was very informative about the work being done. More

They were able to xxxxx the problem and handle it fast. Courteous to work with. Highly recommend. Courteous to work with. Highly recommend. More

Billie in the service department was a huge help when I came in with a flat tire. Originally I was told it would take 2 weeks to get me in, but she got me in and taken care of within a total of 2 days! She came in with a flat tire. Originally I was told it would take 2 weeks to get me in, but she got me in and taken care of within a total of 2 days! She was personable, knowledgeable and very helpful. She made me feel valued as a customer. More

They got my jeep in quickly and diagnosed the problem parts were in stock and I had it back the following day. Thanks!! parts were in stock and I had it back the following day. Thanks!! More

Professional staff who are quick to assist. Got me in right away and performed the service much timelier than expected Got me in right away and performed the service much timelier than expected More

The service department is the best ever! They have serviced my vehicle for a long time and I am so grateful for all the workers in the department. They competently assess the problem, provid They have serviced my vehicle for a long time and I am so grateful for all the workers in the department. They competently assess the problem, provide appropriate service as needed, and effectively communicate with car owners. I hope to be able to work with them for a long time in the future. Thank you!! More

Purchased vehicle new from this dealership and have been very happy with the service department except once when a screw up on their part caused me a $2,000 + expense that was to be just a head light bulb r very happy with the service department except once when a screw up on their part caused me a $2,000 + expense that was to be just a head light bulb replacement. Needless to say I am going to give them another chance since I am taking it in now for a stop/start battery/batteries replacement. More

Took my charger in for service and Ryan was amazing! He handled everything with my warranty company amazingly and was always in communication with me every step of the way He handled everything with my warranty company amazingly and was always in communication with me every step of the way More

quick and friendly service, the waiting area was clean and very upfront on costs, would like to see specials for oil change packages that are currently unavailable and very upfront on costs, would like to see specials for oil change packages that are currently unavailable More