AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

Made an appointment which was 7 days out for check engine light. took two days to find out problem was fuel filters. They never offer a loaner. They perform a multi point inspection which never changes. light. took two days to find out problem was fuel filters. They never offer a loaner. They perform a multi point inspection which never changes. Good thing is that brakes etc will last forever as their status is static. Not sure how much faith i have in their abilities. More

Scheduled appointment to have a noise in the front suspension checked. Ryan and crew checked everything out and determined that right front tie rod needed replaced. A complete video of the underside o suspension checked. Ryan and crew checked everything out and determined that right front tie rod needed replaced. A complete video of the underside of the vehicle from front to rear was sent to me for review showing only the right front tie rod to be the problem. This is outstanding customer service! More

Ryan listened to my complaint and why I had come in for a second opinion and gave me good options before I wasted money. I would use this service again. second opinion and gave me good options before I wasted money. I would use this service again. More

Great staff, they did a great job, service writer Skipper makes you feel like a friend when you come in, I would highly recommend this dealership. Cashier also was great she checked on my trucks pro Skipper makes you feel like a friend when you come in, I would highly recommend this dealership. Cashier also was great she checked on my trucks progress, without me asking More

Fast, efficient, and made all the necessary repairs to ensure my safety while traveling. Ryan was the best! ensure my safety while traveling. Ryan was the best! More

My car was down, Ryan and his people did a great job getting it running again in a couple of days. I would like to give them a great vote of Thanks, Thank you all getting it running again in a couple of days. I would like to give them a great vote of Thanks, Thank you all More

I think that skip is one of the best service writers around always concerned about the customer to get what he or she needs being in the automotive repair industry before I retired around always concerned about the customer to get what he or she needs being in the automotive repair industry before I retired More

Larry the Service Manager and the whole service Advisor including Sam the technician are great they took care of my and my wait time was not long at all including Sam the technician are great they took care of my and my wait time was not long at all More

After having alignment on truck, tires wore on outside edge. Came in for realignment & new tires. Tires were no acceptable since these were the same brand that wore out. Paid for new alignment after $1700 edge. Came in for realignment & new tires. Tires were no acceptable since these were the same brand that wore out. Paid for new alignment after $1700 was done for alignment 2000 miles ago. So, no tires & $145 alignment charge. Now going to Big O for tires & alignment. Bought truck here & wanted honesty. More

Every experience I have had with his dealership has been very professional and courteous. Service department did an excellent job of communicating to me about my vehicle. very professional and courteous. Service department did an excellent job of communicating to me about my vehicle. More