AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

The sales team is great but the service dept tends to say they did maintenance and will charge for it, but I am having a hard time believing they did it. I was charged for a tire rotation, but after drivin they did maintenance and will charge for it, but I am having a hard time believing they did it. I was charged for a tire rotation, but after driving it for 2 days, the tire sensor is still giving the same numbers as before. If you're not going to do the service requested, at least top off the air so the customer can't tell the difference. More

It was a great experience, service appointment was fantastic , I will for sure recommend your service department fantastic , I will for sure recommend your service department More

Quality service provided by the southwest dealership. Professional and delivered my vehicle back to me in a timely matter. Really happy with the way everything worked out. Will be going back everytime fo Professional and delivered my vehicle back to me in a timely matter. Really happy with the way everything worked out. Will be going back everytime for my service needs More

I was at shock over the fast, helpful staff in fixing the car so quick and before I expected it to be done. The wait room was very very nice and I enjoyed my stay. I will for sure return for future repair car so quick and before I expected it to be done. The wait room was very very nice and I enjoyed my stay. I will for sure return for future repairs. I had repair at another dealer and waited far to long and pricey. your was quick ,good and over 1/2 less than the last dealer. More

I had a 3pm appointment and needed to get in earlier, Colin the service tech was very kind, courteous, knowledgeable and professional. He promptly serviced my truck and had it available for me. He was ex Colin the service tech was very kind, courteous, knowledgeable and professional. He promptly serviced my truck and had it available for me. He was extremely helpful. Jason, one of the sales managers was also very helpful with my new truck needs. I had a very good experience here. More

eric has been very helpful all the time when i have taken my truck there to have work done thank you taken my truck there to have work done thank you More

A+ customer service! The service writers were very helpful and were able to get my truck fixed and back before we had to leave town. The service writers were very helpful and were able to get my truck fixed and back before we had to leave town. More

The service was completed on time with no problems. People were very polite and eager to help me with my needs. Thanks so much People were very polite and eager to help me with my needs. Thanks so much More

Very professional and knowledgeable. Made sure everything was taken care of. Kept me informed throughout the process. Would definitely recommend Made sure everything was taken care of. Kept me informed throughout the process. Would definitely recommend More

Wondering why my pre-scheduled maintenance service appointment took so long. In the SW Jeep dealership in Lakewood CO on Tuesday 5/24/2022 for my 4:30 PM appointment for the 31-point inspection, oil c appointment took so long. In the SW Jeep dealership in Lakewood CO on Tuesday 5/24/2022 for my 4:30 PM appointment for the 31-point inspection, oil change (with additive), and tire rotation. I arrived 30 minutes early at 4:00 PM so as to try to easily slip into the flow without any undue interruption with their flow. Finally, at 6:30 PM I was checked out by one of the service guys. Even the cashier had left for the day. I was the last person to leave the dealership, with a few remaining employees chatting in the parking lot. The place was locked up tighter than a drum, while a sweet 70 y/y lady was left to wonder why I was the last person on site. This is the second visit in the past six months that has left me very unsatisfied with SW Jeep. I have one remaining pre-paid inspection/oil change left on my package and then I am going to take my business elsewhere. Thank goodness they had a clean waiting area for me to squander my time. More