AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

I would not recommend working with new service advisor, Collin, he is unfriendly, slow to respond, then quoted me a super high rate only to call me back later in the day to apologize and offer me a $1000 d Collin, he is unfriendly, slow to respond, then quoted me a super high rate only to call me back later in the day to apologize and offer me a $1000 discount on the $3000 quote. They took over a week to replace my batteries (which were bought with a year ago and was under a 3 year warranty) which he initially disputed and made me provide proof of purchase for. I will not be working with him again! More

Dropped my truck off for an oil change and tire rotation. My custom wheels were scratched to xxxx. I'm beyond upset. Offered to touch up my powder coated wheels with paint. No thanks! My custom wheels were scratched to xxxx. I'm beyond upset. Offered to touch up my powder coated wheels with paint. No thanks! More

Colin keeep me informed all the time. It took them some time to figure out the problem but after that they got it fixed fast. It took them some time to figure out the problem but after that they got it fixed fast. More

The service writer was great and the mechanic sent me a text while I was waiting to say it was done. Service was completed a half hour earlier than quoted. text while I was waiting to say it was done. Service was completed a half hour earlier than quoted. More

Terrible place to get your car serviced - had an appt on Friday - when we got there they said they did not have anyone to work on the jeep. Had to come back on Monday. Service manager was VERY rude and d Friday - when we got there they said they did not have anyone to work on the jeep. Had to come back on Monday. Service manager was VERY rude and did we were charge more than what was discussed over the phone. Do not take your vehicle to this dealer for any reason. More

Hello, Yes I am very satisfied, Colin notifying me of a service time sooner, took care of the oil change & tire rotation. Thank you service time sooner, took care of the oil change & tire rotation. Thank you More

Service department was great. They got me in an out for an oil change and a quickly timely matter thank you. They got me in an out for an oil change and a quickly timely matter thank you. More

.Great service helpful technicians we take all of our Jeeps to this dealership for repairs Jeeps to this dealership for repairs More

They were unable to diagnose our car beyond what we told them for the diagnosis fee, they then wanted an additional $2,000 to take apart and diagnose the engine to identify the issue that they could not ide them for the diagnosis fee, they then wanted an additional $2,000 to take apart and diagnose the engine to identify the issue that they could not identify at first. They also mentioned that during this tear down accessory parts could break off and we would be responsible for the cost. We chose to pick up the car and will look for another place to take a look at it and give a more accurate diagnosis. More

Easy to schedule my Jeep's oil change. The waiting room is very comfortable. The tech was very informative about the work being done. The waiting room is very comfortable. The tech was very informative about the work being done. More