AutoNation Chrysler Dodge Jeep Ram Southwest - Service Center

On Tuesday 25th, I went in to have an oil change and tire rotation as well as inform about a recall and a couple of cosmetic issues. Mattlin Lentz was able to take care of it all in a timely manner and I was rotation as well as inform about a recall and a couple of cosmetic issues. Mattlin Lentz was able to take care of it all in a timely manner and I was very appreciative. He also emailed me my receipt and video of the work he did. Very professional. More

I purchased a package of oil changes with my new diesel Jeep in 2015 and have finally used them all. I am told that an oil change for my vehicle will now cost $200 to $300. I couldn't get a definitive an Jeep in 2015 and have finally used them all. I am told that an oil change for my vehicle will now cost $200 to $300. I couldn't get a definitive answer because this item is frequently discounted in promotions. Grease xxxxxx charges $99 for a 6 quart full synthetic oil change. Hard to justify having that service performed by AutoNation. More

I would not recommend working with new service advisor, Collin, he is unfriendly, slow to respond, then quoted me a super high rate only to call me back later in the day to apologize and offer me a $1000 d Collin, he is unfriendly, slow to respond, then quoted me a super high rate only to call me back later in the day to apologize and offer me a $1000 discount on the $3000 quote. They took over a week to replace my batteries (which were bought with a year ago and was under a 3 year warranty) which he initially disputed and made me provide proof of purchase for. I will not be working with him again! More

Dropped my truck off for an oil change and tire rotation. My custom wheels were scratched to xxxx. I'm beyond upset. Offered to touch up my powder coated wheels with paint. No thanks! My custom wheels were scratched to xxxx. I'm beyond upset. Offered to touch up my powder coated wheels with paint. No thanks! More

Colin keeep me informed all the time. It took them some time to figure out the problem but after that they got it fixed fast. It took them some time to figure out the problem but after that they got it fixed fast. More

The service writer was great and the mechanic sent me a text while I was waiting to say it was done. Service was completed a half hour earlier than quoted. text while I was waiting to say it was done. Service was completed a half hour earlier than quoted. More

Terrible place to get your car serviced - had an appt on Friday - when we got there they said they did not have anyone to work on the jeep. Had to come back on Monday. Service manager was VERY rude and d Friday - when we got there they said they did not have anyone to work on the jeep. Had to come back on Monday. Service manager was VERY rude and did we were charge more than what was discussed over the phone. Do not take your vehicle to this dealer for any reason. More

Hello, Yes I am very satisfied, Colin notifying me of a service time sooner, took care of the oil change & tire rotation. Thank you service time sooner, took care of the oil change & tire rotation. Thank you More

Service department was great. They got me in an out for an oil change and a quickly timely matter thank you. They got me in an out for an oil change and a quickly timely matter thank you. More

.Great service helpful technicians we take all of our Jeeps to this dealership for repairs Jeeps to this dealership for repairs More