
AutoNation Chrysler Dodge Jeep Ram Spring
Spring, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent services. The attention from Daniel was kindly and clear. I have to wait around 4 hours, two of them in the Panera and the two others inside the facilities and The attention from Daniel was kindly and clear. I have to wait around 4 hours, two of them in the Panera and the two others inside the facilities and to be honest I enjoy the waiting. More
The whole service staff was great! I give them a call to schedule my Oil change appointment and for my surprise they had an opening that same day. On my arrival the rep explained w I give them a call to schedule my Oil change appointment and for my surprise they had an opening that same day. On my arrival the rep explained what was included and then asked me to go to the lobby where I was offered some snacks. I was told it should take 65 min and actually it was done in 45 min. Overall I had a great experience, I'm really happy to brin my business to AutoNation Spring. More
Staff are amazing and very helpful and their response time is quick when there are questions. It's difficult to get them on the phone though, so their texting feature is best which I love, but I can see time is quick when there are questions. It's difficult to get them on the phone though, so their texting feature is best which I love, but I can see that being off-putting for some. There is nearly always a backlog and wait to get your vehicle diagnosed, which is frustrating. It's been 5-10 days each time we bring ours in just for a diagnosis, then adding on the repair time. It seems they are either short staffed, need more bays to work, or something. I've had to come back the last two times within a week of repair to get the issue re-addressed or the repairs tweaked, which is also a big inconvenience. Overall, they're a decent place, but they could use more mechanics so they don't rush through repairs and ultimately end up with customers returning. The advisors are great and keep you informed along the way, and they do their best to get you on your way as quick as possible in terms of drop off and pick up. More
The entire service staff members are top notch. Juan my service technician contacted me every step of the way and followed up afterwards to make sure my car was running perfectly Juan my service technician contacted me every step of the way and followed up afterwards to make sure my car was running perfectly More
Sales process was fine. Quality of customer service is low. Referring to the care the technicians apply when performing the service. Just returned my vehicle to repair t Quality of customer service is low. Referring to the care the technicians apply when performing the service. Just returned my vehicle to repair the physical damage that happened while they had the vehicle for service. Received it back and they did not advise of the damage. Dents and paint scrapes and chips down to the metal. There was no way they did not know they damaged the vehicle. Very disappointing. More