AutoNation Chrysler Dodge Jeep Ram Spring

They did a good job with the oil change. But technicians ripped leather steering wheel. I called and was disconnected when trying to report it. I then sent emails and text messages to the But technicians ripped leather steering wheel. I called and was disconnected when trying to report it. I then sent emails and text messages to the service office with no reply. More

I received great timely service, was kept informed on progress and cost. Sallie was on the ball and great to work with. progress and cost. Sallie was on the ball and great to work with. More

Awesome experience wonderful service. I love my new car and will be back for more. I love my new car and will be back for more. More

Great people an amazing service, best dealer in Houston, I have done few deals in the past 2 years I have done few deals in the past 2 years More

I always receive great customer service every visit. Mrs. Stacey is truly Godsent as well as the entire team from the reps to the mechanics. I have not had one bad experience at all. Very informative an Mrs. Stacey is truly Godsent as well as the entire team from the reps to the mechanics. I have not had one bad experience at all. Very informative and always keep you updated on what is going on with your vehicle. Love you all to pieces More

Key Fob Issue tool 4 days to resolve. Several delays that made no sense. Inconsistant information on updates and the reasons for delays... Several delays that made no sense. Inconsistant information on updates and the reasons for delays... More

They are great for gasoline trucks beyond helping. But they destroyed my 2021 cummins and then Wiped there hands clean from it. I will not buy another truck from autonation. The only helpful person I' But they destroyed my 2021 cummins and then Wiped there hands clean from it. I will not buy another truck from autonation. The only helpful person I've had the pleasure of meeting and working with it Fred a service advisor. More

I had an appointment and he wait was almost 2 hjours for an oil change and tire rotation, this would be 30 minutes any where alse. The only reason I went there is because I bought the oil change package wit an oil change and tire rotation, this would be 30 minutes any where alse. The only reason I went there is because I bought the oil change package with the truck. now I am stuck with this at every change, good thing there is only 2 more left. More

Great service and in a timely matter. Always awesome when you can get in and out. Always awesome when you can get in and out. More

I cannot explain how irritated and frustrated that I am with the service department over at AutoNation Spring. BAD BUSINESS! I purchased my vehicle in August from Bill Jones and he was amazing. The purchas with the service department over at AutoNation Spring. BAD BUSINESS! I purchased my vehicle in August from Bill Jones and he was amazing. The purchase process was as smooth and easy as I could have asked for but after the purchase was made, my whole experience was ruined. The service department had my vehicle for a little over a month waiting on two parts that was supposed to fix the minor service issues that the car needed. After a month of getting the run around and put on the back burner by the service manager, I was called in to pick up my car, which obviously was either not diagnosed correctly or was not fixed correctly. Here I am barely a month after picking my car up and I am having the SAME EXACT problems that I had prior to service supposedly fixing the issue. I get in contact with the service manager who then tells me that i must contact my salesman first, which makes no sense considering that the service manager was the one responsible for fixing the issues but I went ahead and followed his direction. Got in touch with Mr. Jones and he tells me that I need to speak with Fred in service, so at this point I feel as if my concern is not a concern to neither the salesman or the service department. I finally get ahold of Fred in the service department and his concern is 0 as well. He explains to me that I will have to drop my car off and wait ANOTHER 3-5 days for a diagnostic ONLY and then they will be able to tell me what the problem is. At this point, I regret even stepping foot into AutoNation, let alone making a purchase. Dropping my car will ensure that since purchase in August, the service department will have had the car "REPAIRING IT" longer than I have had time to drive and enjoy it while still having to make payments. This is by FAR one of the worse purchase experiences that i have encountered and I will NEVER buy another vehicle from AUTONATION SPRING, nor refer anyone to do so. More