AutoNation Chrysler Dodge Jeep Ram Spring

Stacy got my vehicle service completed very quick and was able to squeeze my other vehicle in later that day on a busy schedule. able to squeeze my other vehicle in later that day on a busy schedule. More

Buyer beware of the so-called internet AutoNation Certified Offer on your trade-in. It is deceptive in my opinion. They will deduct a good amount off of the offer once they inspect the vehicle. Like Certified Offer on your trade-in. It is deceptive in my opinion. They will deduct a good amount off of the offer once they inspect the vehicle. Like for tires my car had 50,000 miles ($1200 to $1500 deduction) I had moisture in a tail light ($300 to $400 deduction) a tiny chip in windshield which had been repaired by windshield guy ($350 deduction) and then a ($600 shop fee deduction or whatever the fee was) to do the repairs to get the car ready to sell. So the instant cash offer would appear to be deceptive just to get you into the car lot....IMHO. Then when you get ready to sit down and discuss the price of the vehicle you've chosen to buy, after they have already bummed you out about your Instant Cash Offer on your trade-in, the sales manager will tell you he is not allowed to negotiate on the price of the vehicle. It is what it is. Who has ever heard of a used car lot where the price of the vehicle is not negotiable?? Sales Associate did an excellent job. But I will not buy from AutoNation ever again since the price of vehicles is not negotiable, and the Instant Cash Offer is not what it would seem. More

They are always very courteous and polite. It’s easy to get my vehicle in for an oil change! It’s easy to get my vehicle in for an oil change! More

Got me in and out a lot faster than expected. Meet me at the curb so I didn't have to hunt someone down Meet me at the curb so I didn't have to hunt someone down More

They don’t welcome anyone without an appointment. They don’t tell customers when their car is ready. I didn’t feel appreciated. The advisor didn’t introduce himself. Take down the Express signs as it They don’t tell customers when their car is ready. I didn’t feel appreciated. The advisor didn’t introduce himself. Take down the Express signs as it is no longer an option there. More

Sallie Vaughn, Is one the best service advisor they got very professional and helpful. Thank you. very professional and helpful. Thank you. More

The service department is too small and under staffed for the size of dealership. It almost impossible to talk to anyone on the phone in any department. There is not anyone answering all the call and transfe the size of dealership. It almost impossible to talk to anyone on the phone in any department. There is not anyone answering all the call and transferring you to who you need to talk to, like most dealerships have. I bought my truck new on February 8 and in less than 7 months it has been in the shop 6 times for the same problem for a total of 75 days and they have put 500 miles on my car. There was 200 miles when I bought it also. I bought a Lemon but the only way I can get another truck is to lose on the deal. More

Your service is absolutely horrible and your techs do not know what is what when it comes to a Diesel engine. Had to take my truck to another Ram dealer know what is what when it comes to a Diesel engine. Had to take my truck to another Ram dealer More

Always a pleasant experience having service performed on my vehicle here AN CDJR Spring. Fred Erdman is my go-to advisor. Extremely professional. All of the service advisors are too, but you know how it goe my vehicle here AN CDJR Spring. Fred Erdman is my go-to advisor. Extremely professional. All of the service advisors are too, but you know how it goes. You drive up, get greeted, and an advisor is out there to help you and you end up liking them so they become your go-to. On the shop end, I've had great work performed. Anything from an oil change, to a differential replacement, While my vehicle is in the shop, I'm always updated and informed about the progress of the repairs being made and given a timeline about parts availability if applicable. When it's time to pick up, the paperwork is ready, and the advisor will go into more detail confirming the work I had performed and answers my questions. If he's unsure or needs more info, he'll gladly contact the technician/parts department/service manager to get me direct answers. My vehicle is always returned cleaner than when I left it (at my request) and all of my switches and buttons haven't been moved unless needed by the technician. I've got service scheduled again soon and look forward to having the same or better experience than previously. More

Stacy is the best! I was able to drop it off before 7pm the night before my Tues 7am appointment for an oil change. She had my TRX in early and done by the original app I was able to drop it off before 7pm the night before my Tues 7am appointment for an oil change. She had my TRX in early and done by the original appointment time the next morning. She and the other service advisors all work together as a team and make the whole experience pleasant and painless. More