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Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.1
441 Reviews

441 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

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May 25, 2023

Service department has terrible communication Service e manager does not return calls. Same with advisor. More

by bcacciarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
May 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the General Manager at (661)877-6276 -- we hope to hear from you soon. Take care!

May 23, 2023

I recently had the unfortunate experience of dealing with Autonation Chrysler Jeep Dodge Ram Valencia, and I must say it was nothing short of a nightmare. From start to finish, the entire process was plagued More

by tonyyesi91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several
May 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the General Manager at (661)877-6276 -- we hope to hear from you soon.

May 23, 2023

Courteous service writers, repairs done in timely manner and would recommend this dealership to friends and family More

by sshines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

We appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Valencia and we hope to be of service again in the future.

May 23, 2023

Friendly staff, clean waiting area, fast service, fair prices. Highly recommend. Thank you to Margarita and Kenny. More

by Talia Lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Margarita.
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi Talia, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM Valencia! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Valencia and we hope to be of service again in the future.

May 23, 2023

Got a normal oil maintenance for my truck and after coming from the dealership I parked my truck and noticed oil leaking on to my driveway. Upon inspection I noticed oil coming from the oil filter drai More

by Autokrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margarita
May 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Valencia take our reviews very seriously. If you are willing, please call our General Manager at (661) 877-6276 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 23, 2023

It was a pleasure to service our car! Everyone was really nice and exceeded our expectations. More

by adelosreyes06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your kind words and this wonderful review! Drive safe, and we'll see you on the road.

May 22, 2023

Tried to schedule warranty repair service for my vehicle but was unable to locate any service dates for next 2 yrs. Called to ask why and was told they don't have any dates for repairs as they are still w More

by Jet Tech
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever answered the phone
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for bringing this matter to our attention. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Manager at (661)877-6276. We look forward to hearing from you.

May 21, 2023

Made appt 6 weeks earlier. Was told need car for 3 days. Bringing it in for the recall on tailgate latch and check exhaust manifold bolts (common on Hemis). When dropped off s More

by M
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Maragrita, Dennis
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 21, 2023

I was able to get my car fixed and finished the same day. The shuttle service was fast and pleasant.. More

by Philfactor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2023

I took my car in for an oil change. They did a good job with it More

by jtnchs74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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