Back

Valencia Chrysler Dodge Jeep Ram - Service Center

Valencia, CA

4.1
441 Reviews

441 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center

Sort by
December 11, 2023

I worked with Nathan in service. He was very professional and did what he said he was going to do. I would definitely refer my family and friends. More

by cfobke79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in Service
Dec 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

My advisor was awesome. He took the time to thoroughly answer my questions and explain warranty information. More

by Kulac700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Feel free to stop by if you ever need any more help.

December 08, 2023

The service was great! Service advisor Hugo was also great and kept me updated. Thank you for everything. More

by aidesalazar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo lagunas
Dec 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2023

This rating is based primarily on the fact that on September 1st I booked an appointment for service that was not available until November 27th. I understand there is a shortage of automotive techs, More

by kadahlquist
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Gonzales
Dec 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Valencia take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661)877-6276. We hope to hear from you.

December 07, 2023

Previously came to have our truck serviced and had a horrible experience, but this experience was phenomenal. Nathaniel was our service rep and not only did he help us as walk-in customers for a nail in More

by GHag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Dec 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 06, 2023

Naomi and Hugo were great service writers help me out with getting a ride to pick up my truck and very efficient More

by Kimester 399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi and Hugo
Dec 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 04, 2023

Service department is always so helpful and very easy to schedule appointments. Naomi was amazing. More

by Saghian93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
Dec 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we appreciate your positive review of your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2023

If it hadn't been for my own double and triple checking of the numbers, I would have been overcharged close to $600. Furthermore, there seems to be an overall lack of communication between parts, service a More

by ng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661)877-6276 to discuss what we can do to help.

November 22, 2023

I would give zero stars if I could. The dealership dupes you into buying a vehicle that they will never properly service. You will run into full blown electrical and transmission proble More

by ThisCarIsADeathTrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
November 20, 2023

Nathan did a great job keeping me informed of the progress of my vehicle service. More

by wrweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

2
...