Valencia Chrysler Dodge Jeep Ram - Service Center

The service advisor Cindy was horrible and rude . NO customer service skills. My car was there for a month and she treated me like I was at fault NO customer service skills. My car was there for a month and she treated me like I was at fault More

I get the feeling that this dealer is looking for extra service just to jack up my bill...nothing really bad, but I don't get the feeling they have my best interests in mind. service just to jack up my bill...nothing really bad, but I don't get the feeling they have my best interests in mind. More

Eric was a great support. Very kind welcoming and provided all the needed information needed. Very kind welcoming and provided all the needed information needed. More

I can't tell you how hesitant I was to go to AutoNation Jeep for routine service after having horrendous experiences with AutoNation Honda. From beginning to end, Cindy and Jordan rocked my service appoint Jeep for routine service after having horrendous experiences with AutoNation Honda. From beginning to end, Cindy and Jordan rocked my service appointment by providing a "real life" ETA, legitimate upsells, proper communication, and maintaining a results-oriented demeanor. I was so impressed. I don't want to go anywhere else for routine service -- LIGHTYEARS above the Sales side of the building! Jordan B. (a Service Advisor!!) even went so far as to notice my aftermarket light bar wasn't working and replaced the relay himself. This was because Jordan had the experience and knowledge to make a PROPER recommendation... something you DO NOT SEE ANY MORE!!! Amazing appointment... so glad to be back at Jeep! More

To start off I actually made an appointment at the wrong dealership and when my wife and I went to drop our car off at AutoNation Chrysler Dodge Jeep Ram Valencia they said we didn't have an appointment. I dealership and when my wife and I went to drop our car off at AutoNation Chrysler Dodge Jeep Ram Valencia they said we didn't have an appointment. Instead of sending us away and having us have to make an appointment for another day.....Jordan found a way to get our car in and got it done in the same day!!! That's what I call exceptional customer service!!!!! Thanks to Jordan and all of the AutoNation team!!! More

Hugo was very helpful and responded in a timely manner. He was through in explaining what we need to get done. He was through in explaining what we need to get done. More

Friendly and professional customer service. Comfortable place to wait for your vehicle. Fast reliable mechanics. Comfortable place to wait for your vehicle. Fast reliable mechanics. More

It took along time to get my car worked on and finished but I am happy. My service advisor Ariana was really great. If you could just speed up the time for diagnosing and completing the work you would get but I am happy. My service advisor Ariana was really great. If you could just speed up the time for diagnosing and completing the work you would get more 5 star reviews. More

It is clean and very professional. Service reps know what they are doing. They all had a good attitude. Service reps know what they are doing. They all had a good attitude. More

Outstanding customer service, vehicle service and making you feel like you are their only customer. you feel like you are their only customer. More