Valencia Chrysler Dodge Jeep Ram - Service Center

I dropped my car off for a typical service check. Jordan immediately took my case, checked out my car asked me to sign the service recommendation and I was gone. Within a couple of hours I received Jordan immediately took my case, checked out my car asked me to sign the service recommendation and I was gone. Within a couple of hours I received a video of a mechanic checking my tires and brakes, which were both good. Shortly after that I received a text message from Jordan telling me my car was done. I had a little wait once I got there to wait for my car wash, but I was so happy to get my car washed again, it was worth the wait. More

Second service visit and still terrible. 3 hours for an oil change. They were supposed to perform a simple recall (change seat bolts) but despite having booked the appointment over a month i 3 hours for an oil change. They were supposed to perform a simple recall (change seat bolts) but despite having booked the appointment over a month in advance, they had to order parts. So now I get to waste another 3-4 hours. They never even bothered to let me know it was done. I had to call them. Also needed my tire size programmed. They want $200 to connect the computer. They perform the same task when I show up to download my vehicle info. They intentionally lock users out of the system so they can extort $200 from them for a simple task like changing the tire size. On the "upside" if I were willing to pay 3-4x retail price and buy my tires from the dealer, they'd do this update for free. I wonder why people hate going to the dealer for service? More

I am very pleased with the service my car and I received. Daniel was kind, professional, and knowledgeable. I was told my car will take from one to two weeks but it was ready in 4 days. It really made a dif Daniel was kind, professional, and knowledgeable. I was told my car will take from one to two weeks but it was ready in 4 days. It really made a difference, knowing that I had to rent a vehicle while mine was in the shop. Thank you for helping me with my car repair, you all made the process easy for me and less stressful. I highly recommend this place!! More

Horrible Service. I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to a I had my vehicle at that dealership for 4 weeks and NO ONE ever looked at it. I was told it might be another 1 1/2 weeks more so I towed it to another dealership. After a quick review at the other dealership I had my car back the next day. More

The service writer was very friendly. Unfortunately, the mechanics left parts broken or work unfinished. Really careless. Unfortunately, the mechanics left parts broken or work unfinished. Really careless. More

The dealership was very clean and the staff went above and beyond. Very happy with the service and beyond. Very happy with the service More

Very friendly attendants, was very convenient. They got me out fast and answered all my questions. They got me out fast and answered all my questions. More

The service writers are all very courteous and keep you up to date on your vehicles progress up to date on your vehicles progress More

Jason was the best service writer. Very prompt and informative about the service of our Pacifica. We will be back . Very prompt and informative about the service of our Pacifica. We will be back . More

They spilled oil all over my engine which I had to bring back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 weeks to get an appointment. I have bought 5 cars at that dealership and I probably won’t buy any others there. Sam Caloroso More