Valencia Chrysler Dodge Jeep Ram - Service Center

If it hadn't been for my own double and triple checking of the numbers, I would have been overcharged close to $600. Furthermore, there seems to be an overall lack of communication between parts, service a of the numbers, I would have been overcharged close to $600. Furthermore, there seems to be an overall lack of communication between parts, service advisors and technicians. This also required my diligent involvement. I was given an estimate many months back, and for the same work, I was recently quoted an additional $400+. When I became upset by this and insisted something be done, my quote went back down to the original amount because "there was a miscommunication between parts and labor." I was also being double charged for my estimate fee, which was included initially, then included once again in my total. Again, this took my careful diligence and attention to detail to point out, otherwise the additional $240 would have been paid without a second glance. To top this all off, my car was essentially "lost" when it was time to leave. I waited at least 15 minutes for it to be found while technicians went back and forth searching for it. The positive I will include here is that the original time estimate for my vehicle was much longer than the actual time it took to get my car serviced. However, the reason I brought it in (a skipping in transmission) seems to be popping its head up again, so I will most likely have to return for the same reason. More

Nathan did a great job keeping me informed of the progress of my vehicle service. progress of my vehicle service. More

My experience was great. My service advisor gave me accurate information on how long it would take to complete my cars service and was very friendly while doing so. My service advisor gave me accurate information on how long it would take to complete my cars service and was very friendly while doing so. More

I scheduled an appointment for multi point inspection, oil change, tire rotation, etc. Got my truck in and out quickly. This team does a great job. oil change, tire rotation, etc. Got my truck in and out quickly. This team does a great job. More

I was very satisfied with the service I received. My truck was cleaner than when I dropped it off. My truck was cleaner than when I dropped it off. More

Great service. My vehicle was ready right away. They got me a rental while my vehicle was in the shop. My vehicle was ready right away. They got me a rental while my vehicle was in the shop. More

The service staff, and the sales staff work really hard to do their best for their customers. I have found them to be very pleasant and sincere and their work efforts. Be sure to make an appointment for to do their best for their customers. I have found them to be very pleasant and sincere and their work efforts. Be sure to make an appointment for Service as they are very busy with their customers. They try hard to get everything done and do a great job More

My experience with this dealership has been extraordinary to the point where I make a 1 hour drive but it its definitely worth it. They always make me feel welcome and I know my Jeep is in great hands.!! to the point where I make a 1 hour drive but it its definitely worth it. They always make me feel welcome and I know my Jeep is in great hands.!! More

We always receive excellent service from Autonation Chrysler dodge jeep ram valencia. They are professional and responsive. Chrysler dodge jeep ram valencia. They are professional and responsive. More