Valencia Chrysler Dodge Jeep Ram - Service Center

Jordan was very friendly, professional, and knowledgeable. He did everything he said he was going to do. Even though it is no fun spending $ you didn't expect to, Jordan made it a pleasant expe knowledgeable. He did everything he said he was going to do. Even though it is no fun spending $ you didn't expect to, Jordan made it a pleasant experience. More

Having a few years of experience being a Service Advisor makes it easier to give AWESOME Feedback when it is deserved. Adriana gets 5 STARS +! Right on why I was there, what extra I could use done if they h makes it easier to give AWESOME Feedback when it is deserved. Adriana gets 5 STARS +! Right on why I was there, what extra I could use done if they had time and it was done with a smile! More

Not the service we’ve received in past, disappointing visit visit More

I walked in on a Friday no appointment for oil change and Ariana greeted me and was so nice. She said she wasn't sure if they were able to squeeze me in I did walk in again no appointment but she said s and Ariana greeted me and was so nice. She said she wasn't sure if they were able to squeeze me in I did walk in again no appointment but she said she would check how busy they were. She checked and yes they would take care of it. There was a recall and they would look into that as well. I also asked if the engine and cabin filter needed replacement and they had the time to do it to go ahead. I needed a shuttle wich she offered and they were very nice and quick. They also picked me up when car was ready. I received updates via text from her and she had them take care of the filters wich was nice to hear back. All the staff is always happy to help and welcoming!!! GREAT PLACE GREAT PEOPLE. THANK YOU ARIANA😊 More

Great Service and recommendations by Richard who took care of me. Very prompt and helpful. care of me. Very prompt and helpful. More

Serviced car under extended warranty. Only complaint is that it took almost two weeks beacause padts took so long to arrive. that it took almost two weeks beacause padts took so long to arrive. More

Had an appointment for an oil change. Told it would take a couple of hours. But it was 6 hours. Called for a status four times. No answer and no return calls. Called the service manager and still no call ba a couple of hours. But it was 6 hours. Called for a status four times. No answer and no return calls. Called the service manager and still no call back. More

Jordan in the Service Dept was very professional, expedient and helpful. All in the Service Dept were friendly and patient. Tim in sales is very knowledgeable. expedient and helpful. All in the Service Dept were friendly and patient. Tim in sales is very knowledgeable. More

Richard Medina!!! He is phenomenal. I honestly appreciated how professional he was, all the phone calls to keep me in the loop! How could I be disappointed if I knew exactly what was going on, so appreciated how professional he was, all the phone calls to keep me in the loop! How could I be disappointed if I knew exactly what was going on, so thank you Richard. I will come for regular maintenance which is out of my way but worth the customer service. More

This dealership is awesome way better then Russell Westbrook of Van Nuys. Jordan in the service department is the man if you need anything worked on your car, or truck. Westbrook of Van Nuys. Jordan in the service department is the man if you need anything worked on your car, or truck. More