Valencia Chrysler Dodge Jeep Ram - Service Center

Jordan in the Service Dept was very professional, expedient and helpful. All in the Service Dept were friendly and patient. Tim in sales is very knowledgeable. expedient and helpful. All in the Service Dept were friendly and patient. Tim in sales is very knowledgeable. More

Richard Medina!!! He is phenomenal. I honestly appreciated how professional he was, all the phone calls to keep me in the loop! How could I be disappointed if I knew exactly what was going on, so appreciated how professional he was, all the phone calls to keep me in the loop! How could I be disappointed if I knew exactly what was going on, so thank you Richard. I will come for regular maintenance which is out of my way but worth the customer service. More

This dealership is awesome way better then Russell Westbrook of Van Nuys. Jordan in the service department is the man if you need anything worked on your car, or truck. Westbrook of Van Nuys. Jordan in the service department is the man if you need anything worked on your car, or truck. More

Very good at listening to our needs. Thank you Chrysler Dodge Jeep Ram for helping me keep my vehicle on the road! You guys rock! Dodge Jeep Ram for helping me keep my vehicle on the road! You guys rock! More

Excelente service department Helpful service writerNo Excelente service department Helpful service writer No issues with my car since being serviced there. I will be bringing my vehicle back for servic Excelente service department Helpful service writer No issues with my car since being serviced there. I will be bringing my vehicle back for service here More

Great customer service. Within a minute a service person greeted me. They looked at my truck right away and ordered the part. Truck fixed soon as part came in. greeted me. They looked at my truck right away and ordered the part. Truck fixed soon as part came in. More

My parking brake release unit broke and needed to be replaced. A poor design using plastic parts failed. I believe this repair should be covered by the OEM. Your service employees are doing a great j replaced. A poor design using plastic parts failed. I believe this repair should be covered by the OEM. Your service employees are doing a great job. Part failure is certainly out of your service folks responsibly. More

My service advisor was friendly,informative and efficient. I had an oil change service and it was completed in a timely manner and quality service efficient. I had an oil change service and it was completed in a timely manner and quality service More

Worst Service ever! I’m not even convinced they actually did the Oil Change! 0 communication for 2 days! Care factor of staff 0! I’m only giving them 1 star because you can’t give them none! Seriously, go a did the Oil Change! 0 communication for 2 days! Care factor of staff 0! I’m only giving them 1 star because you can’t give them none! Seriously, go anywhere else! Never felt so ripped off! More

Service department is incompetent. Failed to submit covered car rental expense to warranty company which resulted in $400 charge to me. Get everything in writing! covered car rental expense to warranty company which resulted in $400 charge to me. Get everything in writing! More