Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Valencia Chrysler Dodge Jeep Ram - Service Center
Valencia, CA
441 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
441 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center
Sort by
August 25, 2023
I had purchased a hemi dodge challenger 8 months ago along with a tire warranty. Earlier this week I had a flat tire so I took it in to have it replaced. Since I commute very far everyday and frequently along with a tire warranty. Earlier this week I had a flat tire so I took it in to have it replaced. Since I commute very far everyday and frequently use the power of the car I asked for the tire be replaced. (They had said it could be patched but who buys a warranty for a patched tire?) When I came in today I found out the tire was indeed patched. I had asked the service advisor as I was leaving if it was safe because I frequently use the power of the car and commute far. He assured me it “should be safe”. It’s well known patched tires lose their speed rating per the manufacturer. I have a “high performance” car that it’s no longer safe to use at “high performance”. I have a warranty that’s essentially useless to boot. To be candid, I’m tempted to file a motion in small claims court. I’ll see how this company responses first. More
by Luke V
Employees Worked With
The Gentleman on Duty at 5:50 PM 8/25/23
August 25, 2023
I am extremely satisfied with the attention and service I received at Autonation. Krista, my service advisor, was attentive and courtious throughout the process. The staff was very helpful and I highly rec received at Autonation. Krista, my service advisor, was attentive and courtious throughout the process. The staff was very helpful and I highly recommend purchasing a vehicle simply based on their service! More
by driftvp
Employees Worked With
Krista
August 16, 2023
Communication with staff was timely and accurate. The diagnosis was correct and repairs were accomplished satisfactorily. Would have been a five star except staffing problems on diesel side lead to The diagnosis was correct and repairs were accomplished satisfactorily. Would have been a five star except staffing problems on diesel side lead to 3 - 4 week que. More
by jgrossnickle1210
Employees Worked With
Ariana
August 10, 2023
We were taken care of quickly and all the people at the service desks answered our Quan’s took the time to look information up for my daughter and I and then printed everything and highlight the important service desks answered our Quan’s took the time to look information up for my daughter and I and then printed everything and highlight the important facts for us More
by ishawna100
Employees Worked With
2 Service people - one was a woman names Kristina and one was a man at the desk next to her
