Valencia Chrysler Dodge Jeep Ram - Service Center
Valencia, CA
444 Reviews of Valencia Chrysler Dodge Jeep Ram - Service Center
We were taken care of quickly and all the people at the service desks answered our Quan’s took the time to look information up for my daughter and I and then printed everything and highlight the important service desks answered our Quan’s took the time to look information up for my daughter and I and then printed everything and highlight the important facts for us More
My service Advisor "Krista" was TREMENDOUS! She took the time to review my account (Vehicle) and decided upon the BEST way to repair my vehicle. During the next few days, while waiting for the She took the time to review my account (Vehicle) and decided upon the BEST way to repair my vehicle. During the next few days, while waiting for the repairs to be completed, she continually provided me updates and always responded to my questions in a timely manner. This dealership is LUCKY to have her on their staff! More
We were very impressed from the time we called and spoke to Krista to schedule our appointment and received outstanding care when we got there. We would definitely recommend your dealership! to Krista to schedule our appointment and received outstanding care when we got there. We would definitely recommend your dealership! More
Service was really good but stressful that they are backed up have to wait weeks for my car to be diagnosed and also wait weeks for part to arrive not giving a loaner/ rental car. Vehicle is still havi backed up have to wait weeks for my car to be diagnosed and also wait weeks for part to arrive not giving a loaner/ rental car. Vehicle is still having problems More
My service adviser greeted me as soon as I walked into the dealership. Then processed my service quickly and was extremely professional and efficient. the dealership. Then processed my service quickly and was extremely professional and efficient. More
Communication with the service advisor was almost nonexistent. I had to call four times in order to get a hold of her. I bought five cars from you guys over the past 20 some odd years and I didn’t fe nonexistent. I had to call four times in order to get a hold of her. I bought five cars from you guys over the past 20 some odd years and I didn’t feel like I was treated as a repeat customer at all. More
Customer Service was really good. Unfortunately they were not able to help me a quick diagnosis of a problem I have. They said they have to keep the vehicle for 5 additional days wi Unfortunately they were not able to help me a quick diagnosis of a problem I have. They said they have to keep the vehicle for 5 additional days with no loaner vehicle option. Also, usually when I pick up my car from service it’s been washed and charged. Not this time. Great staff but maybe need some help. More