
AutoNation Chrysler Jeep Arapahoe
Englewood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service was very good. However, because i was stupid enough to actually submit a review, In two days i've received 4 text messages, 7 emails and a multitude of spam emails However, because i was stupid enough to actually submit a review, In two days i've received 4 text messages, 7 emails and a multitude of spam emails. I will never again actually respond to an online review from a jeep dealer. It seems the entire process is not for reviews, but for them to get email addresses and phone numbers to sell More
I drove my *brand new* car away from their lot after dark, and I didn't see a chip in the windshield until the next morning. I called and they said sure, we'll fix it. Weeks go by. They say yes, we'll f dark, and I didn't see a chip in the windshield until the next morning. I called and they said sure, we'll fix it. Weeks go by. They say yes, we'll fix it. The man who was helping me leaves the dealership; now it becomes a huge hassle, because apparently he was the only person who knew about this issue? How is there not a store-wide database? I finally get in touch with the General Manager, Eric. He's resistant at first, but I show him the texts from the salesman and he finally agrees to follow through with their obvious duty to repair or replace my windshield. I wait a few weeks. He says he orders a replacement. I wait several more weeks. He never follows up. I wait. And reach out. He has basically been evading me for MONTHS. I'm so frustrated. They leased me a vehicle with a cracked windshield, said they would solve their issue, and here I am, almost one year later, countless texts, emails, and calls, and they're ignoring me. They keep replying to reviews, saying the management team will reach out. This is just to placate other potential customers. I'm SO TIRED of dealing with this abysmal customer service. -Amy Lorde More
AJ is my usual service writer but he was busy and Alan checked me in. It seems they work really well as a team the whole department. Part of my visit was to make sure everything is good for a long road t checked me in. It seems they work really well as a team the whole department. Part of my visit was to make sure everything is good for a long road trip, and that included cleaning the fuel injection system and my 2012 grand cherokee runs like new! Got a call it was ready as 5:45, service closes at 6 but AJ took my credit card over the phone and said he would leave the fob at the sales desk and I picked it up about 7:30. All good! More
Excellent service in repairing my Cherokee transmission. It took a while for Jeep to send the new transmission but overall it was an excellent experience. It took a while for Jeep to send the new transmission but overall it was an excellent experience. More