AutoNation Chrysler Jeep Arapahoe

The staff was all very friendly, welcoming, and courteous. There was no high-pressure. The location was clean. We had purchased a vehicle before, and this time was just so much easier and relaxing. courteous. There was no high-pressure. The location was clean. We had purchased a vehicle before, and this time was just so much easier and relaxing. More

The staff is so friendly and offered great service! Ronnie was great to work with and was very informative Ronnie was great to work with and was very informative More

It has been a few months now since I first took my Rubicon to AutoNation Jeep on Arapahoe. My three visits involved a warranty repair and service. I worked with Alex J., and dealing with him has been Rubicon to AutoNation Jeep on Arapahoe. My three visits involved a warranty repair and service. I worked with Alex J., and dealing with him has been a pleasure. He is knowledgeable and willing to go the extra mile. I would recommend him to anyone as a service advisor. The team delivered the car when they said it would be ready, and all work was performed to my satisfaction on all three occasions. More

Service dept has been awesome! They diagnosed the exact problem rather than putting together a shopping list of possible issues. They diagnosed the exact problem rather than putting together a shopping list of possible issues. More

It was the best experience sales person was nice and helpful got the car that I needed helpful got the car that I needed More

Jakob was very easy to work with and very accommodating. He and the dealership went out of their way to help us get the exact vehicle we had been looking for. He and the dealership went out of their way to help us get the exact vehicle we had been looking for. More

I took my Jeep in for some warranty work. They completed the work with high quality and honored the warranty. I was pleased with the service. The service agent, Henry, did a fine job. Two They completed the work with high quality and honored the warranty. I was pleased with the service. The service agent, Henry, did a fine job. Two improvement suggestions would be 1) I had an appointment that I made online for a Monday morning and did not get my Jeep back until late Friday afternoon; looking at my Jeep the first day of appointment would expedite the process as my Jeep was not looked at until that Wednesday (Day 3). 2) I had another non-warranty item I had asked to be looked at, and they were not able to get to it, so I will have to revisit that next time; having my Jeep for five days it would be helpful to review all items requested. Other than that, great work! More

Went in for a routine oil change and an inspection for a mechanical issue to be diagnosed. Was told that it would take a day to do. Service center/rep would not return my calls or give me an update. I had t mechanical issue to be diagnosed. Was told that it would take a day to do. Service center/rep would not return my calls or give me an update. I had to have the Sales Department physically walk my information over to the Service Center to finally receive a call back. Car was in the shop for 4 days and they still did not perform the oil change correctly - my service light is still on. Was also told that my mechanical issue would be covered by my warranty; however, I am still waiting for someone from the Service Center to confirm and get this repair scheduled. More

Service department was horrible. Simple oil change took 4 days. Then it was not done properly and all the oil drained out. Simple oil change took 4 days. Then it was not done properly and all the oil drained out. More

This is the 2nd time that I have purchased my vehicle from this dealer. I love my Jeep Grand Cherokee, Limited. This dealership has a great manager, Eric. The sales associate, Destiny, was great! She w from this dealer. I love my Jeep Grand Cherokee, Limited. This dealership has a great manager, Eric. The sales associate, Destiny, was great! She walked us through all the bells & whistles of the car, spent time explaining how things worked ( I upgraded to the Limited from a Laredo) and was so friendly & knowledgeable. I highly recommend this dealership as in the past & present, they have been there for me. Financing was easy thanks to John! More