AutoNation Chrysler Jeep Arapahoe

The employees here are all awesome and very helpful, but their service center is incredibly slow. It’s never taken less than 2 hours just for an oil change, and last time it took four. They should honor the their service center is incredibly slow. It’s never taken less than 2 hours just for an oil change, and last time it took four. They should honor their appointments and time estimates or make it right to the customer - consistently communicating, being thoughtful and polite, and honest work are all great but don’t make up for hours on hours in the waiting room… More

Karina was very helpful and knowledgeable throughout the entire experience. She made the process of buying a new car very easy. entire experience. She made the process of buying a new car very easy. More

just purchased a 2022 jeep grand cherokee L, I hate purchasing cars, because I was usually at the dealership all day. This was the best experience I have every had and was in and out in no time. I woul purchasing cars, because I was usually at the dealership all day. This was the best experience I have every had and was in and out in no time. I would recommend this location to anyone. The salesman Jack is wonderful, and the finance person was such a big help in explaining everything. Thank You More

We own a 2017 Jeep Grand Cherokee with 90,000 miles and it suffered a catastrophic engine malfunction. We had to have it towed to the AutoNation Jeep Dealership on Arapahoe Road. 8 weeks later we receive it suffered a catastrophic engine malfunction. We had to have it towed to the AutoNation Jeep Dealership on Arapahoe Road. 8 weeks later we received our Jeep back. The dealer did not provide us any rental or loaner car and quite frankly they didn't even entertain the idea. I had purchased 7 Chrysler vehicles in my life and will NEVER EVER buy another jeep or any other Chrysler product. The dealership did find an engine replacement from a dealer in Indiana otherwise MOPAR was on back order for a replacement engine for months. My biggest complaint was the lack of communication and truly the lack of customer care or consideration for the hassle of being down a vehicle. They have lost a long standing customer and they could quite frankly care less. More

Service started on time and ended when expected. Also gave it a quick wash after…good service Also gave it a quick wash after…good service More

Easiest car buying experience we've ever had. No pressure. Just honest and genuine treatment from everyone we met. From sales to finance, the whole experience was simple. I would definitely recom No pressure. Just honest and genuine treatment from everyone we met. From sales to finance, the whole experience was simple. I would definitely recommend going to Gary and team for your next vehicle. More

Our factory warranty was set to expire on Saturday and the dealer was able to get us in on Friday and complete the work the same day. the dealer was able to get us in on Friday and complete the work the same day. More

Best dealership I’ve been to! Transparent, no back and forth and no insane “market adjustments”. Definitely recommend this dealership for anyone looking for a new or used car. Transparent, no back and forth and no insane “market adjustments”. Definitely recommend this dealership for anyone looking for a new or used car. More

I would recommend this dealer to buy a car, but I was very unhappy with the service department. I dropped my car off at 8:30 am because my auto Stop Start warning light was on. By 4:30 I called them want very unhappy with the service department. I dropped my car off at 8:30 am because my auto Stop Start warning light was on. By 4:30 I called them wanting to know the status of the car. I got a call back 30 minutes later suggesting I leave it overnight. I did. I arrived at 8:30 am. At first they couldn't find my keys. Then they realized they didn't know where the car was. This took almost an hour!! Their diagnosis for the warning light was because of loose battery cables. Guess what. The warning light is still coming on. The problem was not resolved. More

The customer waiting room is terrible. When I picked up my vehicle, I was told my car was on it's way to the seervice area and I waited 20 minutes. Zach was very helpful. The service was v When I picked up my vehicle, I was told my car was on it's way to the seervice area and I waited 20 minutes. Zach was very helpful. The service was very expensive. Way more than any service I have ever had on any vehicle. More