AutoNation Chrysler Jeep Arapahoe

They didn’t have me scheduled for my appointment to have my Jeep software updated but worked me in. The customer waiting room furniture was in bad shape. my Jeep software updated but worked me in. The customer waiting room furniture was in bad shape. More

The team at Auto Nation took care of me and every encore I had was very pleasant. I had was very pleasant. More

They were fast and efficient and the service was finished before the stated time. Staff is always friendly before the stated time. Staff is always friendly More

Might be the worst company in the world, certainly the worst service at the most expensive price. NEVER buy their extended warranties or any of their service lies. Avoid buying anything from them you do worst service at the most expensive price. NEVER buy their extended warranties or any of their service lies. Avoid buying anything from them you don't want to fix yourself. I can't believe I was lied to about the price, had extra charges added for things not used and nothing was done despite the failure being directly related to a previous repair they screwed up. More

The service staff have really gotten better over the years and are really nice to work with. However, the one reason I can't give them 5 stars is because the waiting area is terrible. It's very uncomfor years and are really nice to work with. However, the one reason I can't give them 5 stars is because the waiting area is terrible. It's very uncomfortable with torn couches and not enough chairs. And it's hard to work there when you bring a laptop compared to other dealers on the same road. They really need to up their game in the waiting area. More

I am very pleased with service advisor, I think his name is CJ he is very dedicated and professional is CJ he is very dedicated and professional More

The service and customer service was exceptional when I took my Jeep Grand Cherokee in for routine maintenance. took my Jeep Grand Cherokee in for routine maintenance. More

My oil change was quick and easy. I had to wait at the service waiting room, it was clean and had tables and chairs. They were friendly and very helpful I had to wait at the service waiting room, it was clean and had tables and chairs. They were friendly and very helpful More

Service Department Review. In a word: Inefficient. Started with personnel unable to find my appointment in the system even though I both received and presented a confirmation n In a word: Inefficient. Started with personnel unable to find my appointment in the system even though I both received and presented a confirmation number. Dropped vehicle off just before my scheduled 9:30AM appointment time for my vehicle's first (purchased in new condition) 20,000 mile servicing. After 2 hours (11:30AM) I receive a call stating that they didn't have any oil filters in stock for my vehicle...So my vehicle now needs to be kept for an additional 3.5 hours to allow an oil filter to be delivered. Technician said the vehicle would be ready around 2:30PM but quickly changed the pickup time to 3:00PM to allow time for deviation. So 3:00PM comes around and still no communication from the service department yet. My wife and I finally just decided go ahead and take an Uber to the dealership just so we could be there when the vehicle was eventually ready. We walk in around 4:00PM and we hear "Oh we were just getting ready to call you! Perfect timing!" Technician gave us a free car wash...6.5 hours for my vehicle's first 20k servicing. Inefficient. More

Great people. Great vibes. Cody and Patrick were a pleasure to work with, and extremely helpful. No pressure to buy. I will go back there anytime I need a new vehi Great vibes. Cody and Patrick were a pleasure to work with, and extremely helpful. No pressure to buy. I will go back there anytime I need a new vehicle. More