AutoNation Chrysler Jeep Arapahoe

Jack Ridley was an absolute breath of fresh air. the same goes for Meghan Boxley. Jack offered me an option to put a $500, 100% refundable deposit down on a truck that just got listed. I already the same goes for Meghan Boxley. Jack offered me an option to put a $500, 100% refundable deposit down on a truck that just got listed. I already had a $1000 deposit on a similar truck at Johnson's Auto Plaza but due to the fact the truck @ Johnson's was not on their lot for almost a month I jumped @ Jacks offer. Because of this option Jack offered me I made the purchase at Autonation and told Johnson's to refund my deposit. This is known as CUSTOMER SERVICE. this is the second vehicle I purchased from Autonation and because of Jack it won't be the last. thanks to everyone there for a great experience. More

Excellent customer service. They kept me updated on everything that was going on and status of when my car would be ready. Extremely helpful and everyone was very friendly. They kept me updated on everything that was going on and status of when my car would be ready. Extremely helpful and everyone was very friendly. More

Fast service. I was quickly greeted by friendly and helpful service advisors upon walking in and they had my Jeep back to me faster than expected. I was quickly greeted by friendly and helpful service advisors upon walking in and they had my Jeep back to me faster than expected. More

We appreciate the quick service and cleanliness of the waiting facility. The extra measures taken to sanitize our vehicle too. waiting facility. The extra measures taken to sanitize our vehicle too. More

Although my vehicle repair took longer than anticipated, every setback was communicated to me with empathy and professionalism. every setback was communicated to me with empathy and professionalism. More

Had an appointment to get my oil changed on tuesday. They said it would take 4 days. I asked what the appointment ws for. They said just to check in. I left the car and called back in 4 days. They sa They said it would take 4 days. I asked what the appointment ws for. They said just to check in. I left the car and called back in 4 days. They said it would take another 3 days. Are you kidding!! For an oil change? Picked up the car with nothing done. Went to Faricy boys in col springs and got my jeep serviced the same day More

Don't buy a car from these guys, they will deceive you,not tell you the truth, and flat out lie to you. When you try to call and get the issue resolved they will not answer the phone or fail to return you,not tell you the truth, and flat out lie to you. When you try to call and get the issue resolved they will not answer the phone or fail to return your call. I also had a neighbor who bought a hybrid from another dealer and it had problems, left her stranded with her kids on the highway multiple times. It took way too many trips in to be fixed, but never was fixed right. I would break down again. Finally they got it running and she went immediately to a different dealer (NOT Autonation) and traded it in on another vehicle. So in closing STAY AWAY from this dealership! More

Discovered the rear axle seal leaking on a Wednesday and made an appointment for the following Monday to have the technician look at it. I finally called after a day and a half only to be told my car wouldn made an appointment for the following Monday to have the technician look at it. I finally called after a day and a half only to be told my car wouldn’t be looked at until the following day. After looking at the vehicle I was told that the part needed to fix it would not be available for 2 months. The leaking rear axle seal is a common problem with this vehicle. While I understand it can be difficult to get parts the frustrating part is being without a car for 3 days after getting an appointment. Although the car is drivable, in this condition it I have had to limit my driving to prevent brake pad contamination. This is extremely disappointing considering the vehicle has less than 2500 miles on it. More

I believe when I had my last oil change they dug through my car. Seat covers were turned up. my car. Seat covers were turned up. More

Buying a Jeep from this location was a great experience, I would change nothing. After the sale, the follow up was perfect. I would change nothing. After the sale, the follow up was perfect. More