AutoNation Chrysler Jeep Arapahoe

Staff always professional and not pushy on making sales. I had forgotten something in my Jeep Grand Cherokee and repair manager had the tech bring the Jeep back out. Service time is alway around 90 minute I had forgotten something in my Jeep Grand Cherokee and repair manager had the tech bring the Jeep back out. Service time is alway around 90 minutes More

I highly recommend this dealership ! Wonderful customer service from purchase to service center help. I love my Jeep! Wonderful customer service from purchase to service center help. I love my Jeep! More

Absolutely amazing customer service! I recommend this dealership with the highest standards. Truly appreciate the service department!! I recommend this dealership with the highest standards. Truly appreciate the service department!! More

The warranty work was done with an inspection. The service department fellow was not particularly friendly and I had to ask for the inspection as noted by the warranty letter. The service department fellow was not particularly friendly and I had to ask for the inspection as noted by the warranty letter. More

The staff were attentive and professional with the check in process quick and easy. The only reason I didn’t give 5 stars is because the waiting area (during the service) could do with a little attention. G in process quick and easy. The only reason I didn’t give 5 stars is because the waiting area (during the service) could do with a little attention. Great place to take your Jeep! More

Made a service appointment. That is only to drop off the car NOT for them to look at or attempt to fix the car. That could be later that day or the following day or whenever t That is only to drop off the car NOT for them to look at or attempt to fix the car. That could be later that day or the following day or whenever they get to it - what now you are out of a vehicle for several days while your car sits in the lot “waiting” for us to look at it. They don’t care. More

Went in for service on my vehicle- oil change and overall call inspection. No information was provides to me on updates of the vehicle (had it for over 5 days), called multiple times only to be told we will call inspection. No information was provides to me on updates of the vehicle (had it for over 5 days), called multiple times only to be told we will call you right back (never did), and when I finally called and was told my vehicle was ready, it wasn’t and had to wait an additional 45 minutes for the car. Overall not happy with service to the point I have made another appointment to get the car looked at cuz I don’t trust them. Will never use again, even if that means traveling farther to another dealership. No one was friendly and everyone tHere seemed to be annoyed that I brought my vehicle in. No worries. I won’t be back More

Booked my 40k service at autonation jeep. Everything was good - the website recommended the services i needed and the price. I dropped my jeep off and the random service advisor started g Everything was good - the website recommended the services i needed and the price. I dropped my jeep off and the random service advisor started going through the recommended services but double the price. I had to show him my email confirmation of the price. The service advisor said the web site was wrong but he would have my service advisor call me. My assigned service advisor called me just after i dropped my car off, and i texted him my email. He honored the price. Frustrating - you just want honest service not some used car experience with some hack trying to gauge me. BTW one week later the web site still has the original price that i was quoted so apparently the web site wasn't wrong or is still wrong. More

Service department has been ok so far after two (2) oil changes. Turnover is hitting all industries…. changes. Turnover is hitting all industries…. More