AutoNation Chrysler Jeep Arapahoe

Unfortunately I only have a 25 word minimum please check out Google review on yelp for the full story all in all 100% stay clear of jeep I Autonation Chrysler on Arapahoe Road worst customer service experie out Google review on yelp for the full story all in all 100% stay clear of jeep I Autonation Chrysler on Arapahoe Road worst customer service experience ever very confusing will never recommend anyone to this place More

Work was done to fix the issue just wish they would have informed me that it was going to take 5 hours I would not have waited around the dealership informed me that it was going to take 5 hours I would not have waited around the dealership More

I just traded in my Nissan for a 2019 Ford Escape. Jonathan and Demetri helped me and both were awesome! I would gladly do business at Auto Nation Chrysler Jeep Arapahoe anytime. They are knowledgeabl Jonathan and Demetri helped me and both were awesome! I would gladly do business at Auto Nation Chrysler Jeep Arapahoe anytime. They are knowledgeable, friendly, and fair. It was a great experience!! More

Jonathan is a pleasure to work with and is highly knowledgeable.. Jonathans enthusiasm for product is great .The facilities are clean and professional. It is still early in my relationship with auto knowledgeable.. Jonathans enthusiasm for product is great .The facilities are clean and professional. It is still early in my relationship with autonation and keep. I think we are off to a good start. More

Had appointment for struts on my 2016 Cherokee dropped it off Monday, they called late Monday said they only had one of the parts and it wouldn't be finished until Tuesday. So took it back of Tuesday morning off Monday, they called late Monday said they only had one of the parts and it wouldn't be finished until Tuesday. So took it back of Tuesday morning. I never heard from them all day and left messages for them to call me but never heard from them. So I went to the dealer after work when I was told the mechanic didn't get to my car. So I took my car because they wouldn't supply a loaner car. Took it back Wednesday morning dropped it off, again I never got a call back all day and was never able to reach the service agent. I finally got ahold of the agent and he said it was done. So I was able to pick up my car. The only real bad thing I would say is they need to make sure they always contact the customer and if they tell you your car will be done on that day get it done or call the customer and let them know ahead of time ... don't leave them hanging More

I always receive excellent service when bringing my Jeep in to the dealership. The employees are always very friendly and quick to help. Highly recommend. in to the dealership. The employees are always very friendly and quick to help. Highly recommend. More

Great service in helping me from California and getting the vehicle held for me so that I could get a easy purchase on my move to Colorado the vehicle held for me so that I could get a easy purchase on my move to Colorado More

Friendly, knowledgeable and quality sales and customer service. First time Jeep buyer and will definitely be back in the future. Work with finance was smooth and easy. service. First time Jeep buyer and will definitely be back in the future. Work with finance was smooth and easy. More

This was the worst car experience of my life. I scheduled an appointment 3 weeks in advance to address an electrical problem with the drivers seat. I dropped off my Jeep at the appointed time on Friday morni an appointment 3 weeks in advance to address an electrical problem with the drivers seat. I dropped off my Jeep at the appointed time on Friday morning. Friday afternoon Justin called ad told me they were "really busy" and they would get to my Jeep in Saturday. "Really busy"? then why did I have to make an appointment 3 weeks in advance? Saturday Justin called and told me they still hadn't gotten around to fixing my Jeep and would need to keep it until Monday, but that it would be ready then. I got another call Monday morning letting me know that they had finally found the problem - a bad battery. It would take a couple of hours to replace and my car should be ready that afternoon. No one called Monday and my Jeep was finally ready late Tuesday morning. I asked Justin why it took 5 days to find the problem and replace the battery. He had no answer. This tells me that your people are either incompetent, lazy or both. You have certainly lost my business forever. More

We were extremely pleased with the can-do attitude of the dealership. Delivery of the new Jeep and pick-up of our trade-in was especially helpful. When the windshield was cracked on the way here, the team dealership. Delivery of the new Jeep and pick-up of our trade-in was especially helpful. When the windshield was cracked on the way here, the team immediately made it right, authorizing the replacement and setting up the appointment. All of our questions about the whole process were answered quickly and authoritatively. This is a good crew, from top to bottom. More