AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
538 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
The service tech, Alex, has a very poor demeanor. He has no customer service. He was very rude to me, so I had my husband talk to him. Alex was also rude to him. Alex needs to take customer service He has no customer service. He was very rude to me, so I had my husband talk to him. Alex was also rude to him. Alex needs to take customer service classes. The transmission wasn’t working. Jeep put a new one in. Straight out of the box, the new transmission didn’t work. They had it for 3 weeks!! Watch out, I heard transmissions are poor at Jeep. I believe it now!! More
Service Department: took my Jeep in here. Estimate was fair. A bit disappointed overall beyond that - despite making an appointment weeks in advance my 1.5 hours of service took two full days Estimate was fair. A bit disappointed overall beyond that - despite making an appointment weeks in advance my 1.5 hours of service took two full days to complete and I had to call several times to get updates. The first day every dial went straight to voicemail. The website also mentioned a complimentary cleaning service with any vehicle service. Did not happen here, not sure if I was supposed to ask for it. Can’t say this would be my first choice the next time I need service. More
Henry was very helpful and provided clear information about my 90k mile service. I had something unexpected come up, and he called to provide me with a clear message, price and course of action which was about my 90k mile service. I had something unexpected come up, and he called to provide me with a clear message, price and course of action which was appreciated. More