AutoNation Chrysler Jeep Arapahoe - Service Center

Terrible service. Took my car in in the morning after waiting a month for the appointment. At 3:00pm, I called to check the status of car repair. Was told THEN that Took my car in in the morning after waiting a month for the appointment. At 3:00pm, I called to check the status of car repair. Was told THEN that they were running 2-3 days before they would even look at my car. It is the only transportation I have, so I asked if I came and got my car and the 2-3 days passed could I then bring it back and get back to my place "in line." They said NO, it would have to go to the end of the line!! That is unacceptable. DOn't give appointments if it is going to be several days before you look at the car. Appointment times should be made for the day you can look at the car. I will NEVER bring my car back to this dealership. More

Great service department! Friendly staff! They do a great job! Only gave 4 stars because my service always tends to take longer than told. Friendly staff! They do a great job! Only gave 4 stars because my service always tends to take longer than told. More

EVERY TIME I come here for maintenance I have trouble with the service department honoring my Chrysler maintenance Plan. I have been told the finance people sell things they don't know about. I've been t with the service department honoring my Chrysler maintenance Plan. I have been told the finance people sell things they don't know about. I've been told that I don't know what I'm talking about. I've been told that a plan like this doesn't exist. The only reason this review is a 3 and not a 1 is because Meghan, the CFS Manager and Justin, the Service Director were able to make my situation right. Hopefully this doesn't happen to others although, I am doubtful. Its a horrible feeling to know you are in for a debate every time you show up for a maintenance service that you previously paid for. More

Made an appointment for my first service and waited 3 hours. When they came to tell me my car was ready they discovered mine wasn't ready they had done someone else's car instead and I had to continue t hours. When they came to tell me my car was ready they discovered mine wasn't ready they had done someone else's car instead and I had to continue to wait. What an awful experience More

Bought a used car 40 days ago from them, and it’s been back to them twice already! This last time it had to be towed because the battery was SO dead. What does the used car inspection cover? A battery thi back to them twice already! This last time it had to be towed because the battery was SO dead. What does the used car inspection cover? A battery this dead should have been discovered and remedied. Are you guys just kicking the tires and looking under the hood for blinker fluid levels? You can do better for your customers. More

Another terrific experience with AJ and the AN-CJA service team! It was another visit with AJ that further validated why we remain loyal to AN-CJA. service team! It was another visit with AJ that further validated why we remain loyal to AN-CJA. More

Alec was amazing. He went above and beyond when the person on the phone didn’t! He went above and beyond when the person on the phone didn’t! More

Chris in service was absolutely awesome. I didn’t have an appointment schedule and he found a way to get me in and get all the work done in a prompt manner. All credit goes to him and the ma I didn’t have an appointment schedule and he found a way to get me in and get all the work done in a prompt manner. All credit goes to him and the maintenance crew for doing great work. The only reason I am giving 4 stars is because I had the unfortunate luck of watching two sales employees get into a verbal battle over some paperwork. This was done in an open area where they yelled and cursed at each other. This could of easily been done behind a close door and it wasn’t. I brought this to Chris’s attention. More

Great service and very friendly staff recommended we do our purchase and we very happy ! our purchase and we very happy ! More

The whole staff was very courteous, and kept in touch throughout the process. Very thorough in explaining expectations throughout the process. Very thorough in explaining expectations More