AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
539 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
When I bought my 2004 Jeep from Centennial I purchased the Lifetime oil package which has been in effect for 18 years til 12 Jul. Because of my illness I had my Granddaughter schedule an appointment for a the Lifetime oil package which has been in effect for 18 years til 12 Jul. Because of my illness I had my Granddaughter schedule an appointment for an oil change. She was informed that the contract is no longer valid because Doug Moreland no longer owns the dealership because it is now Auto Nation. If you check the service records I have been getting free oil changes even with Auto Nation for years honoring the contract because I was informed by letter that the contract will always be honored regardless of the owner. This change of policy all of a sudden is a breach of contract that I purchased in good faith. More
This dealership has gone above and beyond for me and my family countless times! Zach took my vehicle in and facilitated the repair in record time! Their personal attention to our vehicle and with communi family countless times! Zach took my vehicle in and facilitated the repair in record time! Their personal attention to our vehicle and with communicating an ETA and sticking to that ETA is so appreciated! Thank you Zack and crew! More
Service advisor was courteous and helpful. This was one of several visits for service on my Jeep. Same is true for my other visits as well. This was one of several visits for service on my Jeep. Same is true for my other visits as well. More
I worked with Zach as my service advisor and he was very informative, listened to my opinion and thoughts and provided good guidance. I feel he was a great customer advocate! I have had hit and miss experie informative, listened to my opinion and thoughts and provided good guidance. I feel he was a great customer advocate! I have had hit and miss experiences with this dealership so this was a refreshing change! Thank you! More
I took my Jeep in for an oil change the other day and I was very satisfied with the service that was provided! Zack, the service advisor, was so friendly and helpful and had exceptional customer service sk was very satisfied with the service that was provided! Zack, the service advisor, was so friendly and helpful and had exceptional customer service skills! Zack quickly got my Jeep checked in and listened to my questions. He did a great job communicating to me about the service on my Jeep and he followed up in detail on the questions I had! I was in and out of the service department quickly, despite how busy they were! I always have a great experience at the Jeep dealership off Arapahoe road, they have a great group of people working there and they take great care of me and my Jeep! More