AutoNation Chrysler Jeep Arapahoe - Service Center
Englewood, CO
540 Reviews of AutoNation Chrysler Jeep Arapahoe - Service Center
The management at this location has their jobs for a good reason- sometimes patience is key to quality customer service. After a disappointing experience with a service employee, the service manager Justi reason- sometimes patience is key to quality customer service. After a disappointing experience with a service employee, the service manager Justin went above and beyond to fix the problem. People in the "real world" kept telling me that the management wouldn't care about my situation, but once again, AutoNation proved that wasn't true, and they absolutely care about their customers. One employee or bad experience doesn't mean the entire company or dealership is bad. I had to take a step back and be as patient as I could while the situation was taken care of, so it could be taken care of properly. The people who are in charge of fixing human error, are also humans themselves, and they need time to process and manage to make things the way it should be. I genuinely appreciate Justin and his service team for getting my kids and I back on the road; I feel like I have a brand-new SUV and couldn't be happier with the drive. Thanks again Justin More
Love love love this dealership! They are pleasant, nice, helpful and knowledgeable. I brought in my car, received another vehicle to drive with and they kept in touch with me the w They are pleasant, nice, helpful and knowledgeable. I brought in my car, received another vehicle to drive with and they kept in touch with me the whole time. They are on top of it this dealership is the crème de la creme when it comes to customers and courtesy. They went above and beyond for me and so thankful for their work and dedication for my vehicle and family thank you Autonation!! More
The oil change and engine performance service were performed quickly, in less than an hour. The service reps were very pleasant and explained the service and the charges thoroughly and answered my que performed quickly, in less than an hour. The service reps were very pleasant and explained the service and the charges thoroughly and answered my questions. My vehicle’s performance was noticeably improved after the service. I highly recommend this dealer’s service department. More