AutoNation Chrysler Jeep Arapahoe - Service Center

I had an easy wait with a comfortable waiting area while I waited. I was pleased. I waited. I was pleased. More

Did not fix the issue with my car. Said they did. Called to speak with the service department and they said they would call me back and ASAP, 6 hours later, no phone call!!! Said they did. Called to speak with the service department and they said they would call me back and ASAP, 6 hours later, no phone call!!! More

I took my car in for a service repair and Harlow was incredible. He went above and beyond to make sure the service was done quickly and worked with my insurance to get everything taken care of. If you a incredible. He went above and beyond to make sure the service was done quickly and worked with my insurance to get everything taken care of. If you are looking for a dependable service, I highly recommend! More

I took my car in for service. The service was done in a timely manner and done according to dealer specifications for my car. The service was done in a timely manner and done according to dealer specifications for my car. More

Great timely service that’s not over priced Easy to get a service appointment fast a service appointment fast More

To be honest, this dealership is close to my house and thought it would be an easy drop off. Dropped off my Jeep to get a few items fixed, was told multiple times it will be done Friday or Monday… well a thought it would be an easy drop off. Dropped off my Jeep to get a few items fixed, was told multiple times it will be done Friday or Monday… well a month later and after picking it up the problem was not fixed. I understand in the current world we are in that availability of parts and service is difficult to come by. I was told the part they ordered was doing the same thing as the original, they had it for a month and didn’t think to check it? I’m not 100% convinced that the part was ever truly ordered to be replaced. Any form of communication of a realistic pickup time or issues would have been great. I had to call every Friday Monday to see if my vehicle was ready for pickup. Trying to give the benefit of doubt on this and the time we are in. More

I have had professional , reliable and quick service at Araphoe Jeep since purchasing my Jeep Gladiator from them. Araphoe Jeep since purchasing my Jeep Gladiator from them. More

Took my car in for service, and they stole a few items from my car from my car More

The customer service here was awful! They told me an appt time doesn’t matter and only holds your spot for the day. They didn’t even realize my car was there (even after I called to tell They told me an appt time doesn’t matter and only holds your spot for the day. They didn’t even realize my car was there (even after I called to tell them the keys are in the early drop off box). I called twice for an update and they kept saying your car was being seen, come to find out each person was lying, it was four hours past my appt time and my car still hadn’t been seen and I hadn’t gotten the first update from them. I asked if they could update me so I should know if I’ll have my car back today or tomorrow and still nothing. My husband even called and left a message with the manager and no call back. Overall terrible experience and taking my vehicle elsewhere. More

Brian was very nice, helpful and professional, and got me finished before the time that was estimated. In the past, I have had to wait the whole day or more. Overall, the customer service is great! me finished before the time that was estimated. In the past, I have had to wait the whole day or more. Overall, the customer service is great! More