AutoNation Chrysler Jeep Broadway - Service Center

Service at this dealership is always great. I'm able to get my jeep serviced timely a d my service advisor Bree is awesome. I'm able to get my jeep serviced timely a d my service advisor Bree is awesome. More

I brought my Jeep, to autonation jeep because my jeep had oil in my coolant reservoir and transmission issues on my 2019 Jeep Compass. I work at a Lincoln dealership down the street so I figured it was my be oil in my coolant reservoir and transmission issues on my 2019 Jeep Compass. I work at a Lincoln dealership down the street so I figured it was my best option. Me being in the automotive business I knew the problem with the oil in my coolant was because of a head gasket issue, I brought that to their attention and told them that was the cause of it, they decided to replace the thermostat even though there was nothing wrong with it. Thinking it would solve the issue. It did not solve the issue and when I went to pick up my vehicle 56 days later after no communication that they were waiting for parts to come in or what was happening with my vehicle. I picked it up and paid almost 500 dollars after my bumper to bumper warranty. Left the dealership missing my engine cover and my transmission not going into 3rd gear, my coolant reservoir was replaced and had oil back in it not even 2 days after I picked it up. Very disappointed with the service and the quality of work. I told them what needed to be done and everything was ignored. Then they tried to charge me over 500 dollars in labor to replace my battery’s. Before video and after pictures below. More

Great service. Calls return in a timely manner. The service person was very friendly and knowledgeable. Calls return in a timely manner. The service person was very friendly and knowledgeable. More

They are easy to work with when setting up appointments or dropping your car off, and they always follow up after an appointment to check in. or dropping your car off, and they always follow up after an appointment to check in. More

At this dealership, we have always had excellent customer service and efficient work performed on all our Jeeps through the years. And the Parts Department has been fantastic, and provides awesome customer s service and efficient work performed on all our Jeeps through the years. And the Parts Department has been fantastic, and provides awesome customer service. More

Had a great experience with the service of my car, I was in and out in minimal time and the service rep (Chris I think his name was) was extremely helpful. Always happy with the service here. in and out in minimal time and the service rep (Chris I think his name was) was extremely helpful. Always happy with the service here. More

The service team is extremely friendly and got my car in and out very fast. I was pleasantly suprised when they finished my car much faster than the estimated time they gave me. and out very fast. I was pleasantly suprised when they finished my car much faster than the estimated time they gave me. More

Easy check-in and check-out. Great service. On time. Polite. I would highly recommend. Great service. On time. Polite. I would highly recommend. More

Once again, a terrific service experience! Thank you for the time and diligence! Thank you for the kindness! Thank you for the time and diligence! Thank you for the kindness! More

Great group of service advisors who respect your time and provide trustworthy guidance on keeping your Jeep running smoothly. provide trustworthy guidance on keeping your Jeep running smoothly. More