AutoNation Chrysler Jeep Broadway - Service Center

I made an appointment to have an oil change on my Grand Cherokee. After arriving at the appointment I was told that they didn't have any record of my appointment and refused to give me service. I even bou Cherokee. After arriving at the appointment I was told that they didn't have any record of my appointment and refused to give me service. I even bought my jeep there. I won't be back. More

Excellent service. Work accomplished in timely manner , it was well done and people were courteous and cheerful! Work accomplished in timely manner , it was well done and people were courteous and cheerful! More

I like the video diagnosis. The one negative is a lack of communication from service advisors as to when Jeep will be completed. The one negative is a lack of communication from service advisors as to when Jeep will be completed. More

Bre took excellent care of us. Our car was there for 3 weeks but she kept us informed the entire time. Our car was there for 3 weeks but she kept us informed the entire time. More

Good place to service our Jeeps. Great service department, always willing to work with our warranties. Great service department, always willing to work with our warranties. More

100,000 mile spark plug service was done promptly for a price less than two non-dealer shops. Transportation to and from the dealership was provided. My service rep was very helpful, and did not push to price less than two non-dealer shops. Transportation to and from the dealership was provided. My service rep was very helpful, and did not push to provide additional unnecessary services. More

Our car broke down on a Friday night and was towed here. They looked at it Saturday morning and got the part in Tuesday. Super quick and glad they fit us in! They looked at it Saturday morning and got the part in Tuesday. Super quick and glad they fit us in! More

Great service was had at this dealership! My wife and I really like our car. My wife and I really like our car. More

Service was adequate. Dropped off a car for a recall which ended up getting done, but communication could have been better. Dropped off a car for a recall which ended up getting done, but communication could have been better. More

Waited over two weeks for an oil change appointment and tire rotation. They could not find the jack and forgot to reset the oil alarm so they asked me to go back. I watched a YouTube and did it myself. tire rotation. They could not find the jack and forgot to reset the oil alarm so they asked me to go back. I watched a YouTube and did it myself. More