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AutoNation Chrysler Jeep Broadway - Service Center

Littleton, CO

4.3
457 Reviews

457 Reviews of AutoNation Chrysler Jeep Broadway - Service Center

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April 06, 2022

our service adviser Ben was very helpful and polit. car was ready when we were told. More

by joantroy00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 09, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 06, 2022

Very poor customer service in the service department never gave me feedback when my 20117 Jeep Grand Cherokee was getting worked on I have purchased 3 vehicles from autoNation Jeep Chrysler in Littleton More

by raymondjosevaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon, Nick Schnelle
Apr 09, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Jeep Broadway take our reviews very seriously. If you'd like, please contact our General Manager at (303) 578-6103. We'd appreciate the chance to make your experience a positive one.

April 06, 2022

Went in for regular service plus a recall repair. Had to leave the car but the team was flexible in pick up time frames. We haven't always had the smoothest sales process but the service is great! More

by gomez.vince87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schnelle
Apr 09, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 05, 2022

Everyone was very helpful and friendly at this dealership. They were good at getting us in and out in a reasonable time and did a good job on our oil change. More

by bgelroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brie
Apr 07, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 05, 2022

Easy scheduling, prompt and helpful walk through process. I waited for the service, they were finished 15 minutes earlier than expected which was great! More

by Cspishock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Curry
Apr 08, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 05, 2022

Great experience - Called and was able get on the scheduled next day, and received great customer service. More

by catherine.raml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Johnson
Apr 08, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 05, 2022

Very helpful and courteous Fast reliable Clean facility Very friendly staff Very resourceful Great service More

by Jennifer.l.kaminsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison curry
Apr 07, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2022

Madison was not very helpful, It took 2- trips in there to do a simple oil change and put 1- tire on. For the 2- trips this took about 5- hrs. Not very good service. In January I needed a thermostat. You c More

by bbradley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Madison
Apr 06, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (303) 578-6103 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Apr 11, 2022 -

bbradley responded

I now have an engine light on ( small exhaust leak ) but you need the car left for 5-7 days. I don't mind making an appt: but I can't just leave the car and not know when you are going to work on it. My wife paid an extra $ 3,786 for a warranty on this car- and you have nobody to work on it. I have never heard of a new car dealer that can not work on the cars. What a waste of money that was, if we had any idea of how bad this is we NEVER would have bought a car from you.

April 04, 2022

I had to schedule a recall appointment a few weeks out on a Tuesday. When I initially took the car in, they said the recalls would be addressed that day but that the other "service engine" problem would tak More

by indycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schnelle
Apr 06, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 03, 2022

Travis Bisby in Service was excellent I would highly recommend the service to friends and family thank you More

by Jamesunionspark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bisby
Apr 06, 2022 -

AutoNation Chrysler Jeep Broadway responded

Hi, thank you for your kind review; we are happy to pass along your comments to Travis Bisby here at AutoNation Chrysler Jeep Broadway! We always strive to provide personable and excellent customer service. Thank you again for the review!

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