AutoNation Chrysler Jeep Broadway - Service Center

2015 Jeep Chrerokee took 8 weeks to repair😡. 50% the service department fault and the other 50% is owning a Mopar lifetime warranty! So frustrating with lack of communication no return phone calls being service department fault and the other 50% is owning a Mopar lifetime warranty! So frustrating with lack of communication no return phone calls being the worse! Left a message for Emily who I think is the manager of this location and did not not call back. I was giving her a chance to rectify my frustration before I posted this survey. More

Ben Johnson in the service department was amazing! He worked tirelessly to complete our car. worked tirelessly to complete our car. More

Good nice service the men in the front it very cool take care my jeep next stop I ask for him forgot the name … dan or Ben not sure thanks care my jeep next stop I ask for him forgot the name … dan or Ben not sure thanks More

Service department was Awesome! They fixed my service shifter problem and Replaced both passenger and driver side front fender liners all under warranty . No questions asked. Thanks auto nation off Broad shifter problem and Replaced both passenger and driver side front fender liners all under warranty . No questions asked. Thanks auto nation off Broadway More

Ben in service is absolutely amazing to work with! We drove from the mountains where we live (2 hours away) and it seems our appointment that we booked completely disappeared. Ben squeezed us in on a bus drove from the mountains where we live (2 hours away) and it seems our appointment that we booked completely disappeared. Ben squeezed us in on a busy Saturday, and we couldn’t have thanked him enough. We truly appreciate the amazing service! More

Service was quick but missed filling wiper fluid, changed wiper blades and they were 3 months old, car dirty and spent 2600 dollars. Lacking perfection wiper blades and they were 3 months old, car dirty and spent 2600 dollars. Lacking perfection More

I've been going to this dealership for over 20 years and my last experience was very disappointing. I dropped off my car on a Thursday and was told it couldn't be looked at until Monday or Tuesday which I my last experience was very disappointing. I dropped off my car on a Thursday and was told it couldn't be looked at until Monday or Tuesday which I accepted because I didn't have an appointment, but dropped it off because of the engine light was on. Tuesday came and went as did Wednesday and Thursday. It was finally looked at Friday and I was told the PCM needed replacing, but they couldn't do it because none of their suppliers had one. A quick look on line showed many places to get a PCM. In the past, I had an intake manifold problem, so the parts manager found one at a salvage yard, I bought it, took it to Autonation and they installed it--problem solved! This time I was told no. More

Always happy to bring my van into this location to be services. Times are tough with the pandemic, but they handled the new restrictions with ease and didn't make me feel uncomfortable by complaining abo services. Times are tough with the pandemic, but they handled the new restrictions with ease and didn't make me feel uncomfortable by complaining about things neither one of us could change. Great work More

Customer service was very friendly and professional, Ben is very knowledgeable and helpful. If you're unsatisfied with the work, the workers actually listen and do what they can to make sure you leave feeli is very knowledgeable and helpful. If you're unsatisfied with the work, the workers actually listen and do what they can to make sure you leave feeling satisfied. More

My service appointment was time sensitive; needed to be in and out in less than 90 minutes and the shop delivered. Very professional team. Professional. in and out in less than 90 minutes and the shop delivered. Very professional team. Professional. More