AutoNation Chrysler Jeep Broadway - Service Center

I reached out to Travis and Bre, both of them were extremely attentive from the moment we called to let them know we were going to bring the jeep in and throughout the entire process. Bre called me wi extremely attentive from the moment we called to let them know we were going to bring the jeep in and throughout the entire process. Bre called me with what repairs were needed and the cost, verified we were good with their assessment and approved the repairs, and she completed the repairs quickly the same afternoon. We have never had an issue with the team at AutoNation Jeep. Cheers More

Jack Barr and the folks at AutoNation Chrysler Jeep Broadway Service are the best! They are sensitive to customer needs, fix things when broken, and are quick to respond and always with a smile. Thank Broadway Service are the best! They are sensitive to customer needs, fix things when broken, and are quick to respond and always with a smile. Thanks! We will always choose you all for our Jeep needs. More

Great service, just a routine yearly maintenance and I waited for my car. Done efficiently, Friendly and helpful service person. waited for my car. Done efficiently, Friendly and helpful service person. More

Jack who was my service advisor, was great and awesome! ! I was waiting in the service drive for my appointment at 10:30, I noticed they were a little busy, so I waited patiently until Jack approached and h ! I was waiting in the service drive for my appointment at 10:30, I noticed they were a little busy, so I waited patiently until Jack approached and helped! Thank you! He gave great advice on my tires as well. More

The repairs were done on time with friendly knowledgeable people. they are a good repair shop. people. they are a good repair shop. More

Made an appointment for a tire balance & rotation/oil change two weeks in advance & stipulated I needed to wait for the work. Arrived on time for that and reiterated I was waiting, was told it would be a change two weeks in advance & stipulated I needed to wait for the work. Arrived on time for that and reiterated I was waiting, was told it would be an hour. After waiting an hour I see my Jeep sitting where I left it when I arrived ( and directly in plain view of the person who’d checked me in ), with the emergency flashers blinking? When I reminded them of what we’d discussed & arranged I was told “he’s running behind” - period. Someone couldn’t have discussed that with me while I was in the waiting room? My appointment was at 9:00 & they’re already running behind? What good is it to make appointments and be told the work will take about an hour? A gentleman ( obviously a manager) stepped in and finally took care of me - it was another 45 minutes before the work was completed. If he hadn’t been there I might still be waiting. And - my tires were over inflated during the job. Check the video. The door tag clearly states 33 lbs and they inflated them to 38. I had to fix that myself? Disappointing all around. More

Fixed quickly with jeep with suggestions for things for future appointment at golden dealership for safetu future appointment at golden dealership for safetu More

I bought my Jeep here brand new in 2012 and have been coming back ever since. The service was way slower than in years past (I wasn't called back in two days as they had my Jeep for an oil change/ tire r coming back ever since. The service was way slower than in years past (I wasn't called back in two days as they had my Jeep for an oil change/ tire rotation and a quote on two simple repairs) even with a scheduled appt. When I received my vehicle the quotes were only given to me verbally with no paper record in my invoice. Unfortunately, I do not think I will use them again. I will instead use the AutoNation on Arapahoe and see if their service is better. I expected better service from a dealership....that is why you pay the premium cost for work. Haven't felt the same way about other dealerships in the area for my Nissan and BMW work. We have been looking at the Jeep PHEV and will consider other dealerships now as well. More

I bought my Jeep here and I like the service I typically get. Bre has been my technician and shelve very responsive get. Bre has been my technician and shelve very responsive More

My most recent oil change & tire rotation. Jack was kind, helpful, and listened to some of my concerns as well as assured me on double checking some things would get done. I appreciated that v Jack was kind, helpful, and listened to some of my concerns as well as assured me on double checking some things would get done. I appreciated that very much! More