
AutoNation Collision Center Memphis
Memphis, TN
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Worst experience ever. I took my car in for a small dent in the right front fender. Little did I know what was in store for me. Granted, I am no mechanic or body repair exp I took my car in for a small dent in the right front fender. Little did I know what was in store for me. Granted, I am no mechanic or body repair expert, but there is no way in xxxx it should have taken seven weeks to fix my car. I was not given any updates on the progress of my repair, and they got agitated with my calling to check on my vehicle. When I did finally get my car, the lady at the desk told me thst I would be getting a survey, and had the audacity to tell me "to be nice". GTFOH! It's my fault, though, for trying to be loyal to Ford, but this was definitely the last straw for me, as I have had issues with repairs they have done on two prior occasions. Three strikes and you're out. I will never take my vehicle here again. More
ANC is a very friendly, dependable and reliable company. They do estimates that are most accurate. Their workmanship is great and their staff members are professionals. I highly recommend them for any dama They do estimates that are most accurate. Their workmanship is great and their staff members are professionals. I highly recommend them for any damages to your car. More
The team did a great job repairing my vehicle after a collision. John kept me informed thought out the entire repair process. I always knew what was being worked on at any given time. I would highly reco collision. John kept me informed thought out the entire repair process. I always knew what was being worked on at any given time. I would highly recommend this team. More
Very slow work and sparse communication. The repair on my vehicle should have taken 2-3 weeks turned into 10 weeks! It would have been longer but I began to call them almost daily at the end The repair on my vehicle should have taken 2-3 weeks turned into 10 weeks! It would have been longer but I began to call them almost daily at the end to get updates. If you no problem giving your vehicle up for an extended period of time I would NOT recommend going to them More
Your agent kept me informed about my vehicle, what they were working on, what task had been completed, and how soon I would be able to get my car. were working on, what task had been completed, and how soon I would be able to get my car. More