AutoNation Collision Center North Houston

After my car getting hit in the back bumper, I had no idea where to take it to. I am glad I picked AutoNation Collision. They were extremely nice and very helpful and made the experience so much easier idea where to take it to. I am glad I picked AutoNation Collision. They were extremely nice and very helpful and made the experience so much easier. We could even pick up and drop off our Enterprise rental there at their location. Joel kept me updated every step of the way and kept me well informed with the process of my car. He went above and beyond and even helped me install my son's car seat. Thank you so much! I really appreciated that. I would definitely recommend this place. More

Ray Lopez and the quality of the repairs on my BMW were great! Awesome experience great! Awesome experience More

I would recommend this shop, the manager, and the tech who worked on my vehicle to anyone. Best service I have ever received all the way around! who worked on my vehicle to anyone. Best service I have ever received all the way around! More

AutoNation Collision's service was very good. My car took a long time to fix only because it was a BMW and parts were an issue. In the end, the car looks new. Yesenia was my representative and My car took a long time to fix only because it was a BMW and parts were an issue. In the end, the car looks new. Yesenia was my representative and kept me informed and updated during the whold process. Excellent More

Unskilled, poor communication, changing price higher 3 times but yet still no customer satification done times but yet still no customer satification done More

Trash never go there if you want good work. I would never recommend no one to go there I would never recommend no one to go there More

The service was excellent. The representative, Yesenia, took care of everything. She followed up with me often and made sure I understood what was happening with my vehicle. Th The representative, Yesenia, took care of everything. She followed up with me often and made sure I understood what was happening with my vehicle. Thanks! More

Carolina was friendly, efficient, and really just the best ever. Both of the ladies at the front desk with whom I met were also wonderful and helpful. Hats off to the technician who handled my vehicle, f best ever. Both of the ladies at the front desk with whom I met were also wonderful and helpful. Hats off to the technician who handled my vehicle, for keeping up with all of its tiny parts, especially! Go team! More

CLOSE LOCATION FROM MY RESIDENT AND EXPENSIVE COST WHICH WAS EXPECTED WITH EUROPEAN Smart car: over drives good so far. WAS EXPECTED WITH EUROPEAN Smart car: over drives good so far. More

My Auto Nation service advisor was pretty good about communicating the progression of repairs and issues which would arise. However, my issue is the quality of service with my collision repairs and the communicating the progression of repairs and issues which would arise. However, my issue is the quality of service with my collision repairs and the length of time ot took to repair my vehicle only to remove a scrape not scratch and paint. If I would have lowered my rating to a 2 which is only reflective of the shop workers performance it would slight my advisor Mike. However, did not want to discount my advisor Mike due to the shop deficiencies. The repair was excessive and extended past 3 months. Once I received my vehicle the job looked incomplete because the shop did not paint a chip above the damaged area and could not answer any questions about my vehicle dashboard functioning. This was my second visit to this shop my first visit was during the pandemic but it went exceptionally well despite wait time for parts. My last visit will have me to reconsider other options if repaors are needed again. Mike was great! More