AutoNation Collision Center North Houston - Service Center

AVOID LIKE THE PLAGUE I went to this location based on the recommendation of MB North dealership. I was told since they were "convertible specialist" my car would wind up I went to this location based on the recommendation of MB North dealership. I was told since they were "convertible specialist" my car would wind up there regardless of where the body was done. My car had been vandalized and I thought it sounded reasonable to not have to go all over town. After waiting 3 months, due to parts not ordered correctly, etc. I went to pick it up. Bob brings it around and I can tell immediately the top isn't right. His comment was it needed to stretch for a week. I've owned convertibles for 30 yrs, and while not a specialist, I know crappy work. Since the week was going to be the line drawn, I took it home. Thats where I found all the body work issues, glue, boot marks, rear window hanging out, top material tucked into grooves with a finger so it popped out if the top moved. ON the BBB site I finally found the GM's name Bill Sloan. I wrote him and was told it would be taken care of, they dropped the ball, etc. etc. The second pickup the top was repaired finally at a different shop, but the body work was still a mess. I have texted him about meeting tomorrow and have had no follow up. I am preparing letters to go to Autonation, MB North, and the TX AG since this is a nightmare. SAVE YOUR SANITY AND GO ANYWHERE ELSE. More

Run from this place! Do not bring your car here..you will regret it! They had my car from July 25th until September 2nd and returned my car and it was still damaged. They Do not bring your car here..you will regret it! They had my car from July 25th until September 2nd and returned my car and it was still damaged. They neglected to throughly inspect my car to determine all accident related repairs that were needed. I had to take my car to another reputable collision shop to complete the work. More