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AutoNation Collision Center North Richland Hills

Ft. Worth, TX

Overview
Reviews
4.8
25 Reviews
Contact Dealership

7724 N.E. Loop 820

Ft. Worth, TX

76180

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Showing 25 reviews

October 15, 2025

Thank you to John Harrelson for directing me to Auto Nation Collison Center and getting me in contact with Destin. Destin and Nora were great to work with. Thank you Destin for all the help in getting m More

by TX1Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destin, Nora
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September 27, 2025

I was pleased with the work repairing on my auto and was keep up on work as repair proceeded. All was very good More

by Grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destin
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Oct 03, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi Grandy, thank you for your positive review. If you need more help, our team is available to talk -- safe travels!

July 10, 2025

Kris Hardaway did a great job keeping me informed on status of repair and issues. More

by K.dunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Hardaway
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Jul 16, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center North Richland Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

From the very beginning all work was done and everything came out great. Keep up the great work Kris More

by ftorrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris H
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May 23, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

The repair was as if the car was new. .. They give a lifetime guarantee for the work as long as you own the car... excellent More

by jobsangel1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keller Cheyenne
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Mar 22, 2025 -

AutoNation Collision Center North Richland Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Ashley had great communication and my vehicle looked brand new, very convenient location, and overall very satisfied! More

by ashleyaduran_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 31, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we are very happy we could provide you with a positive experience! If you ever need any help, please give us a call!

January 28, 2025

I appreciate AutoNation Collision Center. They kept me informed on the repairs and approximate time of completion. I called about my AC it is not working, and they did not hesitate to give me More

by woody.seiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Feb 01, 2025 -

AutoNation Collision Center North Richland Hills responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need any help, please give us a call!

January 20, 2025

Chris was great at keeping me informed on progress from start to finish. Repair was done right. I am very pleased. More

by trkevaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 24, 2025 -

AutoNation Collision Center North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road.

November 18, 2024

Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair! More

by clairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne, auto nation collision
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Nov 18, 2024 -

clairez responded

Cheyenne was outstanding! Her service is a 10 rating!

Nov 18, 2024 -

clairez responded

Cheyenne is outstanding! Her rating is a 10!

October 23, 2024

It's a cash grab collision center. Don't expect a factory fit and finish More

by anthonychansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Crespo & Cheyenne Keller.
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Oct 23, 2024 -

anthonychansky responded

I chose this dealership because they are known throughout the country and I expected my car to look like it just came off the assembly line. Instead I got a car that only looks good from 50ft away at 50mph. AutoNation blamed progressive for making them buy parts from China. I think AutoNation could have gotten OEM parts for the $5100 they received from Progressive. But that would cut into their profit margin and that couldn't happen. I wish they would let me post the pictures of what they called a finished car. The girl handling my car got busted in a lie when I noticed the washer fluid line wasn't connected under the hood. She told me it must've came in that way because they did the hood repair while it was on the car. Only problem with that answer was the fact she showed me the repaired hood while it was on a table 200ft away from the car. If she lied about that what else did she lie about? Did they really replace the AC condenser? Did they really try to get more money from progressive to get own parts?

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