AutoNation Dodge Ram Arapahoe - Service Center

They found problem and waiting for Part to come in to get fixed. Supposed to come in a few weeks fixed. Supposed to come in a few weeks More

Communication was great (text and phone). They made sure to review all the specs of the vehicle with you and what was completed. They made sure to review all the specs of the vehicle with you and what was completed. More

I had a warranty job done by this dealership. Troy was very helpful and did an excellent job finishing the repair done. Troy was very helpful and did an excellent job finishing the repair done. More

Always Helpful. ! Kip Takes care of me every time! Makes sure I got Help . Aloha ! Kip Takes care of me every time! Makes sure I got Help . Aloha More

Very easy to schedule appointment. Drove right up and was greeted and told me how long it will take. When completed, went over everything on my car, told me the next mileage I meet 30k Drove right up and was greeted and told me how long it will take. When completed, went over everything on my car, told me the next mileage I meet 30k what needs to be done. Gave me quotes on getting new tires. More

After 4 unsuccessful attempts to book a spot for service under 1 month out online & by multiple phone calls, I drove 60 miles to address a clutch fan issue with a certified truck I had recently purchased. L under 1 month out online & by multiple phone calls, I drove 60 miles to address a clutch fan issue with a certified truck I had recently purchased. Long story short Kip Kelly the service manager at Auto Nation Dodge Ram in Centennial Colorado finds me a Wednesday time slot the following week, after speaking to his manger. I show up for that and they ID'ed the bad clutch fan & belt and say the parts will be in the following Monday. Plus, they were covered by the limited warranty. That was 7 days ago. I have left multiple emails which i can produce a history on. Plus a few calls, some of which even landed in Kips managers inbox and never once has anyone back in contact with us. This is unacceptable. Last week I was told I would have to speak to Kip and that he was out with gout. Today I called and they said I would have to call back tomorrow because he is still out.... SO, what if kip dies? does my work order die too? Again, this is just passing the hot potato, a waste of the consumers time and a super frustrating way to conduct business. Me and my family will never purchase another auto knowing this is the level of service your management stands behind and defends. Shameful More

The service department was very friendly and accommodating me on my new ram diesel…. I will be bringing my truck back there for all services.. accommodating me on my new ram diesel…. I will be bringing my truck back there for all services.. More

Went in for a basic oil change. Then I got an oil leak. Took it back to the dealership and come to find out they did not tighten the oil filter enough. A week later the check engine Then I got an oil leak. Took it back to the dealership and come to find out they did not tighten the oil filter enough. A week later the check engine light came on. If was not for Cheyenne saving the day and taking care of me, rating would have been one star. She really cares about customers and customer satisfaction. More