AutoNation Dodge Ram Broadway

I have been going to this dealership (under all 3 of its name changes) for over 20 years and have our family have purchased many vehicles, we have never been disappointed. The service department is first ra name changes) for over 20 years and have our family have purchased many vehicles, we have never been disappointed. The service department is first rate, work is done right the first time and the one time we did have an issue it was taken care of right on the spot, Matt Burns is the man! Totally satisfied with this dealership!! More

The online appointment process was very easy, no waiting when I arrived, and they had a driver available to drop me off at work which was great. when I arrived, and they had a driver available to drop me off at work which was great. More

Best experience I had buying a vehicle the sales people Mike and Amy are very professional and everyone I encountered was pleasant. I'd recommend anyone to go there and buy a car or a truck. Mike and Amy are very professional and everyone I encountered was pleasant. I'd recommend anyone to go there and buy a car or a truck. More

I worked on purchasing a new vehicle with Patrick Drum. My new vehicle was discovered to have light damage that was missed when I drove it off the lot. Upon my immediate return to the dealership. Patrick a My new vehicle was discovered to have light damage that was missed when I drove it off the lot. Upon my immediate return to the dealership. Patrick and Ted Vaughn reacted very quickly without hesitation to get the damage repaired. I was given a loaner truck and not only were the repairs made, as one would expect. But they also tinted my windows and installed foot rails for no cost to me. I have to say that their response was very professional and they were able to make me a happy customer in the end. Because of this I wouldn’t hesitate to do business with them again and highly recommend them to anyone. Thank you More

Patrick is the man! ! He made the process super smooth and was extremely helpful I would definitely refer anybody that I know was car shopping to him as well as the finan ! He made the process super smooth and was extremely helpful I would definitely refer anybody that I know was car shopping to him as well as the finance guy super helpful and extremely patient definitely felt welcomed. P.s. Patrick is just as excited as you when you get your car and I really appreciated that. More

Took my Ram in for an oil change, and tire rotation. I was met right away, and my needs were taken care of well. I had a few hiccups, but the service department and parts department were there for me. I was met right away, and my needs were taken care of well. I had a few hiccups, but the service department and parts department were there for me. Very happy with my experience! I just wish an oil change was $75 still! lol More

I would really like someone to explain to me why appointments are required before bringing your vehicle to auto nation or any dealership for that matter, I made an appointment on Monday online to ha appointments are required before bringing your vehicle to auto nation or any dealership for that matter, I made an appointment on Monday online to have my truck serviced which was for Wednesday at 8:45am then had to call the service center the day before on Tuesday to confirm the appointment made for Wednesday 🤨. I show up for my appointment Wednesday morning at 8:45 give the service manager my list of items to repair or at least advise me on the repairs and costs for the repairs. Will at 3:00pm that day of my appointment not hearing from the service department I called and it turns out that they haven’t even looked at my Truck 😩 but they would get it in and call me back later and advise me on the repairs, well at 6:00pm no call 😡 it was getting late so I gave up for the day. Well to make a long drawn out story short I finally picked my truck up the next day at 2;00pm with just one of my three items repaired. More

I would recommend this dealership for purchasing a new vehicle. They were very friendly and efficient. If there was a delay in anything, they would continue to check in with us and make sure that we a vehicle. They were very friendly and efficient. If there was a delay in anything, they would continue to check in with us and make sure that we are still ok or if we had any questions. From sales to finance, they were top notch More

Mike was very friendly, and he wasn't pushy. He listened to what I wanted and did his best to find what I wanted. He listened to what I wanted and did his best to find what I wanted. More

Service was fine, the gentlemen in the department were great and I was in and out promptly. Unfortunately; when you took over Broadway Dodge as owners, you canceled my service plan (with two remaining great and I was in and out promptly. Unfortunately; when you took over Broadway Dodge as owners, you canceled my service plan (with two remaining visits on it) and I was told "nothing could be done. I will never be back and I will never purchase a vehicle from any AutoNation dealership. More